Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
InsightReviews serves as a platform dedicated to gathering feedback and managing the reputation of local enterprises. At the time of purchase, employees input a customer's phone number, triggering an SMS that contains a personalized review link. Reviews rated positively (4-5 stars) are directed to platforms such as Google, Yelp, Facebook, and TripAdvisor, while negative reviews (1-3 stars) remain confidential, allowing the business to address concerns directly. The platform boasts a comprehensive review dashboard equipped with analytics, staff accounts for team collaboration, a public testimonial wall, customizable SMS templates, and billing facilitated through Stripe. It is specifically tailored for businesses like cafes, salons, dental practices, fitness centers, and auto repair shops that aspire to increase their number of five-star reviews while reducing public dissatisfaction. Additionally, the system enhances customer engagement and provides valuable insights for improving service quality.
Description
Online reviews have emerged as a significant issue for numerous businesses around the country. Customers are increasingly sharing their experiences regarding companies and their employees. Additionally, the number of platforms that enable these reviews is expanding at a rapid pace. Prominent review sites like Yelp, Google+, and Facebook consistently attract large volumes of traffic. Regardless of whether these reviews are favorable, unfavorable, accurate, or misleading, it is crucial to respond effectively. To safeguard your business's reputation, you must take a proactive approach in monitoring and managing your online presence. Actively seeking and showcasing more positive reviews is essential to outshine your competitors. To accomplish this, you may require either additional hours in your day, which are likely scarce, or an efficient tool to streamline the process. myORM provides a solution by tracking and alerting you to any new reviews about your business on major review platforms. Furthermore, myORM offers various methods to solicit feedback from customers, enhancing your ability to improve your online reputation. Ultimately, staying on top of reviews is not just a task; it’s a vital aspect of modern business strategy.
API Access
Has API
No
API Access
Has API
No
Screenshots View All
No images available
Integrations
Facebook
No
Foursquare
No
Google
No
Yelp
No
Pricing Details
$79/month
Free Trial
Yes
Free Version
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
Yes
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
No
Vendor Details
Company Name
InsightReviews
Founded
2025
Country
Australia
Website
insightreviews.com.au
Vendor Details
Company Name
myOnlineForce
Founded
2016
Website
www.myonlinereputationmanager.com
Product Features
Reputation Management
Campaign Management
No
Gamification
No
Response Management
No
Review Generation
No
Review Monitoring
No
Sentiment Analysis
No
Social Media Metrics
No
Social Media Monitoring
No
White Label
No
Review Management
Campaign Management
No
Dashboard
No
Negative Feedback Management
No
Response Management
No
Review Monitoring
No
Review Notification
No
Review Request
No
Sentiment Analysis
No
Social Sharing
No
White Label
No
Product Features
Reputation Management
Campaign Management
No
Gamification
No
Response Management
No
Review Generation
No
Review Monitoring
No
Sentiment Analysis
No
Social Media Metrics
No
Social Media Monitoring
No
White Label
No