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Description
InsightReviews serves as a platform dedicated to gathering feedback and managing the reputation of local enterprises. At the time of purchase, employees input a customer's phone number, triggering an SMS that contains a personalized review link. Reviews rated positively (4-5 stars) are directed to platforms such as Google, Yelp, Facebook, and TripAdvisor, while negative reviews (1-3 stars) remain confidential, allowing the business to address concerns directly. The platform boasts a comprehensive review dashboard equipped with analytics, staff accounts for team collaboration, a public testimonial wall, customizable SMS templates, and billing facilitated through Stripe. It is specifically tailored for businesses like cafes, salons, dental practices, fitness centers, and auto repair shops that aspire to increase their number of five-star reviews while reducing public dissatisfaction. Additionally, the system enhances customer engagement and provides valuable insights for improving service quality.
Description
eStar prioritizes client success by collaborating with leading retailers throughout Australasia to consistently achieve growth that outpaces the market. As the sole enterprise-level total commerce solutions partner, eStar engages directly with brands to foster ongoing advancement. Our clientele includes CEOs and business owners who express concerns about declining sales or insufficient online growth, as well as Digital Executives and Marketing teams facing challenges with low conversion rates. We also support retailers who, despite past achievements, are now feeling anxious due to stagnant or lackluster performance. With a strong commitment to teamwork, eStar aims to reach exceptional results in partnership with our clients. We provide and enhance a robust, enterprise-grade eCommerce platform that is recognized for its reliability, scalability, and security. This platform is the backbone for many of Australasia's most notable retail and merchandise brands, demonstrating eStar's impact on the industry. Additionally, our dedication to innovation ensures that we continuously improve our offerings to meet evolving market needs.
API Access
Has API
API Access
Has API
Screenshots View All
No images available
Integrations
Afterpay
Bazaarvoice
Braintree
Cin7 Inventory Management
Emarsys
Fredhopper
Givex
Humm
Listrak
Mailchimp
Integrations
Afterpay
Bazaarvoice
Braintree
Cin7 Inventory Management
Emarsys
Fredhopper
Givex
Humm
Listrak
Mailchimp
Pricing Details
$79/month
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
InsightReviews
Founded
2025
Country
Australia
Website
insightreviews.com.au
Vendor Details
Company Name
eStar
Founded
1998
Country
Australia
Website
www.estaronline.com
Product Features
Reputation Management
Campaign Management
Gamification
Response Management
Review Generation
Review Monitoring
Sentiment Analysis
Social Media Metrics
Social Media Monitoring
White Label
Review Management
Campaign Management
Dashboard
Negative Feedback Management
Response Management
Review Monitoring
Review Notification
Review Request
Sentiment Analysis
Social Sharing
White Label
Product Features
eCommerce
CRM
Catalog Management
Channel Management
Customer Accounts
Data Security
Email Marketing
Inventory Management
Kitting
Loyalty Program
Mobile Access
Multi-Store Management
Order Management
Product Configurator
Promotions Management
Returns Management
Reviews Management
SEO Management
Shopping Cart
Templates
