Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Insell is a customer engagement and automation platform tailored for businesses that primarily utilize WhatsApp. It grants users access to the WhatsApp Business API along with a shared inbox for teams, enabling broadcast campaigns, automated responses, AI-driven chatbots, and workflow triggers to effectively manage customer interactions. The platform's AI CRM enhances lead management with features like scoring and automated follow-up processes, while its AI calling agents are capable of qualifying leads, responding to inquiries, scheduling appointments, and updating CRM information in Hindi, English, and Hinglish. Additionally, Insell integrates with n8n for workflow automation and supports connections to popular platforms such as Shopify, WooCommerce, Salesforce, HubSpot, and Zoho. This versatile tool is particularly beneficial for teams in sectors like e-commerce, real estate, education, and healthcare, aiding them in handling customer queries, executing messaging campaigns, organizing sales leads, and automating standard follow-up tasks. Various subscription plans are available, each with specific limits on contacts and agents, and onboarding as well as setup services are provided for an additional fee. Overall, Insell offers a comprehensive solution for businesses looking to enhance their customer engagement through efficient communication channels.
Description
Puffly serves as a cloud-based CRM solution tailored for local service providers and small teams seeking to streamline their customer inquiries and follow-up processes. It consolidates leads, contacts, companies, deals, tasks, and activity histories into a cohesive pipeline, attaching essential details such as customer information, timing, and source to each inquiry. Users can capture inquiries through either a hosted lead form or a branded version, while also benefiting from the ability to import and sync leads with Google Sheets, manage opportunities, and incorporate booking links and review requests into their workflow. The foundational contact and pipeline management features are accessible through a free plan, while premium plans introduce Puff, an AI-driven assistant that evaluates leads and pending opportunities, assists in prioritizing next steps, and drafts replies or follow-ups for user approval. Moreover, higher-tier plans expand the offering by including functionalities for messaging, booking, reviews, phone communication, and outreach strategies. Puffly is specifically crafted for business owners and teams within sectors such as local services, trades, agencies, retail, and wellness, ensuring they have the tools necessary to enhance their customer relationship management. By integrating these features, Puffly empowers businesses to improve efficiency and foster better customer engagement.
API Access
Has API
No
API Access
Has API
No
Screenshots View All
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Screenshots View All
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Pricing Details
₹24,999/year
Starter is ₹24,999/year plus a ₹15,000 one-time setup fee and includes 10,000 contacts and 5 agent seats. Growth is ₹49,999/year plus a ₹25,000 one-time setup fee, with 50,000 contacts and 10 seats. Meta message charges are additional; optional services are extra.
Free Trial
Yes
Free Version
No
Pricing Details
Free
A free plan is available. Paid plans start at $99/month; higher plans are $249, $449 and $649/month. Annual billing is offered at a stated 10% discount. Plans are flat-priced rather than charged per seat. Optional Puff credit top-ups are $15 per 500 credits.
Free Trial
No
Free Version
Yes
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
No
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
No
In Person
No
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
insell.io
Country
India
Website
insell.io
Vendor Details
Company Name
Puffly
Country
United States
Website
pufflyai.com
Product Features
WhatsApp Marketing
API
No
Alerts
No
Autoresponder
No
Bulk Messaging
No
Campaign Management
No
Contact Management
No
Multi-Language Support
No
Reporting / Analytics
No
Product Features
CRM
Calendar/Reminder System
No
Call Logging
No
Document Storage
No
Email Marketing
No
Internal Chat Integration
No
Lead Scoring
No
Marketing Automation Integration
No
Mobile Access
No
Quotes / Proposals
No
Segmentation
No
Social Media Integration
No
Task Management
No
Territory Management
No
Alternatives
Alternatives
No Alternatives