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Description
Inklura serves as a cloud-driven business management solution tailored for small to medium enterprises. This platform features a collaborative workspace that integrates customer and contact information, sales prospects, quotes, invoices, payment reminders, project management, and team assignments. Depending on their chosen plan and options, users can access additional functionalities such as customer support, human resources, appointment scheduling, email and SMS messaging, website management, e-commerce, point-of-sale systems, and ticketing mechanisms. Inklura provides complimentary online tools, as well as products priced individually, alongside a user-based Suite that consolidates various business modules. The platform includes documentation for PrestaShop and WooCommerce connectors, in addition to offering a developer API for further customization. Furthermore, it caters to French-speaking teams with a fully supported French-language interface and documentation, enabling them to seamlessly manage customer interactions, sales processes, and operational tasks within a single cohesive system, enhancing overall productivity.
Description
Ovebot serves as an AI-driven assistant for sales and customer support in online retail environments. Integrated into a chat widget, it utilizes a store's product catalog, website content, and policies to respond to inquiries; it also suggests products aligned with customer intent and current shopping cart items, and can facilitate the addition of products to the shopping cart. For compatible commerce platforms, Ovebot offers real-time updates on stock availability and pricing, along with order status and tracking information, while also managing requests to modify or cancel orders when applicable. Additionally, the assistant is capable of gathering and qualifying leads, seamlessly transferring discussions to human agents, and generating reports on interactions, items viewed, shopping carts, and sales linked to chat engagements. Merchants have the ability to customize the assistant’s settings, including knowledge bases, language preferences, and operational hours via a user-friendly web interface. Ovebot can be integrated through plugins designed for WooCommerce, WordPress, PrestaShop, OpenCart, and Magento, or by utilizing a script for other types of websites. Furthermore, it extends its lead generation capabilities to various sectors such as healthcare, marketing agencies, real estate, and software as a service (SaaS). This versatility makes Ovebot a valuable tool for businesses looking to enhance their customer interaction and sales processes.
API Access
Has API
Yes
API Access
Has API
No
Integrations
PrestaShop
Yes
WooCommerce
Yes
Magento
No
OpenCart
No
Shopify
Yes
WordPress
No
Integrations
PrestaShop
Yes
WooCommerce
Yes
Magento
Yes
OpenCart
Yes
Shopify
No
WordPress
Yes
Pricing Details
€4/employee/month
BUREAU includes free online tools. Paid products are priced separately by unit; RH salarié starts at €4/employee/month excluding tax, with a 12-month commitment. Suite Inklura costs €45/user/month for 3–49 users, excluding tax, with a 12-month commitment; setup is charged separately. E-commerce, point-of-sale and ticketing products have separate prices. Products requiring a demonstration are quoted based on the functions confirmed during the demonstration.
Free Trial
Yes
Free Version
Yes
Pricing Details
€29/month
The Starter plan is €29/month, including VAT. It includes up to 1,000 AI messages per month, one agent, one human-agent seat, and a catalog of up to 2,000 products.
Free Trial
Yes
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
Yes
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
Webdesign29
Founded
2011
Country
France
Website
www.inklura.fr/
Vendor Details
Company Name
AWeb Design SRL
Founded
2016
Country
Romania
Website
ovebot.ai/en
Product Features
Business Management
Billing & Invoicing
No
CRM
No
Employee Management
No
Financial Management
No
Inventory Management
No
Marketing Management
No
Order Management
No
Point of Sale (POS)
No
Project Management
No
Purchasing
No
Scheduling
No
Time & Expense Tracking
No
Training Management
No
Vendor Management
No