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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

Transform your shopping experience with innovative solutions tailored to enhance customer satisfaction. This adaptable and contemporary platform establishes a comprehensive framework for your enterprise. By integrating with leading market channels, you can significantly increase your profit margins while also lowering operational expenses. As the premier e-commerce platform focused on business-to-business solutions, we provide dedicated support throughout the entire sales process, from initial welcome emails to post-purchase follow-ups. Our specialized service team is committed to fostering a genuine connection between brands and their customers. With a platform that guarantees both uptime and security, we also offer solutions for Operations, Marketing, and Design areas. Our architecture is designed with an omnichannel approach, aimed at boosting your brand's visibility and optimizing your business performance efficiently and securely. Furthermore, our platform utilizes cutting-edge technology to effectively manage all aspects of your business operations, ensuring you stay ahead in a competitive market.

Description

After-sales service has evolved beyond being a mere secondary consideration. The ParcelPanel post-purchase solution effectively lowers your after-sales expenses while enhancing customer satisfaction and boosting revenue conversion. Our offerings, which include order tracking, returns and exchanges, and shipping protection, strike the perfect balance between being comprehensive and user-friendly; opt for the product that aligns with your current business needs to elevate your brand. By providing captivating brand order tracking experiences, you can minimize WISMO inquiries, cultivate customer loyalty, and stimulate sales growth. Additionally, offering seamless return and appealing exchange processes helps to decrease losses, lessen friction, and safeguard revenue. First-rate shipping protection services further enhance shopping confidence, improve customer satisfaction, and contribute to profit increases. ParcelPanel seamlessly integrates with other leading platforms and applications to cater to your unique requirements and harness the potential of automation. In just a few minutes, ParcelPanel can empower your brand without the necessity for coding or complicated procedures, allowing you to focus on what truly matters—your customers. Ultimately, this innovative approach to after-sales will transform your business dynamics.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

CJdropshipping
FedEx Ship Manager
Flits
Intercom
Judge.me
Loox
Omnisend
PageFly
Ryviu
Sendcloud
ShipStation
Shopify Email
Shopify Plus
SmartHint
Stamped
TOTVS ERP
UpOrder
WooCommerce
Yotpo
Zendesk

Integrations

CJdropshipping
FedEx Ship Manager
Flits
Intercom
Judge.me
Loox
Omnisend
PageFly
Ryviu
Sendcloud
ShipStation
Shopify Email
Shopify Plus
SmartHint
Stamped
TOTVS ERP
UpOrder
WooCommerce
Yotpo
Zendesk

Pricing Details

No price information available.
Free Trial
Free Version

Pricing Details

$11 per month
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Infracommerce

Founded

2012

Country

Brazil

Website

www.infracommerce.com.br/

Vendor Details

Company Name

ParcelPanel

Country

United States

Website

www.parcelpanel.com

Product Features

eCommerce

CRM
Catalog Management
Channel Management
Customer Accounts
Data Security
Email Marketing
Inventory Management
Kitting
Loyalty Program
Mobile Access
Multi-Store Management
Order Management
Product Configurator
Promotions Management
Returns Management
Reviews Management
SEO Management
Shopping Cart
Templates

Product Features

Returns Management

3PL / ERP Integration
Automated Exchanges
Branded Experience
Custom Return Policy
Inventory Management
One-Click Returns Processing
Returns Analytics
Shopper Self-Service
Smart Data Collection

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