Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Infor CRM transcends the role of a mere database; it offers a comprehensive perspective on all customer interactions. This software for Customer Relationship Management (CRM) delivers insights into every point of contact with customers throughout an organization’s various divisions, including sales, marketing, customer service, and support. By utilizing detailed customer profiles and tools designed to enhance sales productivity, users can pinpoint opportunities that boost the effectiveness of each engagement while optimizing sales processes. With its suite of analytics, sales management features, and proactive notifications, businesses can facilitate precise forecasting, make informed decisions, and manage teams and territories more efficiently. As a cloud-based solution, Infor CRM encompasses sales, customer service, marketing analytics, and reporting, seamlessly integrating with Infor ERP solutions, Birst® Networked BI, and other components of Infor’s Customer Experience Suite. By managing the entire customer lifecycle within a single platform, organizations can leverage future sales opportunities while ensuring outstanding customer experiences. Ultimately, Infor CRM serves as a vital tool for driving business growth and enhancing customer satisfaction.
Description
As the demand for rapid software development rises to satisfy both business requirements and user expectations, internal technology teams face increasing pressure to swiftly assess the quality of their software. To enhance the productivity and efficiency of software quality assurance, Infor® Testing as a Service (TaaS) offers a solution that enables fast execution and comprehensive analytics. This allows organizations to roll out new software versions with assurance, thereby reducing the likelihood of issues following deployment. With Infor TaaS, users benefit from advanced automation tools, accessible cloud execution, and valuable insights for decision-making. While many companies rely on numerous tools to evaluate aspects like user experience, functional needs, data services, integration, and application performance, Infor® TaaS streamlines this process by providing a unified platform that addresses both functional and non-functional testing requirements, ensuring a thorough evaluation of software quality. By consolidating testing efforts into one service, organizations can save time and resources, ultimately leading to improved software delivery outcomes.
API Access
Has API
No
API Access
Has API
No
Integrations
Clearwell AI
Yes
Cloud Inventory
Yes
Cloud-Sync
Yes
DATABASICS Time & Expense
Yes
DDS
Yes
FortnaWES
Yes
Glantus
Yes
IRIS Guest
Yes
OKKAMI
Yes
PeakCommerce
Yes
Integrations
Clearwell AI
No
Cloud Inventory
No
Cloud-Sync
No
DATABASICS Time & Expense
No
DDS
No
FortnaWES
No
Glantus
No
IRIS Guest
No
OKKAMI
No
PeakCommerce
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
Yes
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
Infor
Founded
2002
Country
United States
Website
www.infor.com/products/customer-experience-suite/crm
Vendor Details
Company Name
Infor
Founded
2002
Country
United States
Website
www.infor.com/products/testing-as-a-service-taas
Product Features
CRM
Calendar/Reminder System
Yes
Call Logging
Yes
Document Storage
Yes
Email Marketing
Yes
Internal Chat Integration
Yes
Lead Scoring
No
Marketing Automation Integration
Yes
Mobile Access
Yes
Quotes / Proposals
No
Segmentation
Yes
Social Media Integration
Yes
Task Management
Yes
Territory Management
Yes
Product Features
Software Testing
Automated Testing
No
Black-Box Testing
No
Dynamic Testing
No
Issue Tracking
No
Manual Testing
No
Quality Assurance Planning
No
Reporting / Analytics
No
Static Testing
No
Test Case Management
No
Variable Testing Methods
No
White-Box Testing
No