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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

Infor CRM transcends the role of a mere database; it offers a comprehensive perspective on all customer interactions. This software for Customer Relationship Management (CRM) delivers insights into every point of contact with customers throughout an organization’s various divisions, including sales, marketing, customer service, and support. By utilizing detailed customer profiles and tools designed to enhance sales productivity, users can pinpoint opportunities that boost the effectiveness of each engagement while optimizing sales processes. With its suite of analytics, sales management features, and proactive notifications, businesses can facilitate precise forecasting, make informed decisions, and manage teams and territories more efficiently. As a cloud-based solution, Infor CRM encompasses sales, customer service, marketing analytics, and reporting, seamlessly integrating with Infor ERP solutions, Birst® Networked BI, and other components of Infor’s Customer Experience Suite. By managing the entire customer lifecycle within a single platform, organizations can leverage future sales opportunities while ensuring outstanding customer experiences. Ultimately, Infor CRM serves as a vital tool for driving business growth and enhancing customer satisfaction.

Description

As the demand for rapid software development rises to satisfy both business requirements and user expectations, internal technology teams face increasing pressure to swiftly assess the quality of their software. To enhance the productivity and efficiency of software quality assurance, Infor® Testing as a Service (TaaS) offers a solution that enables fast execution and comprehensive analytics. This allows organizations to roll out new software versions with assurance, thereby reducing the likelihood of issues following deployment. With Infor TaaS, users benefit from advanced automation tools, accessible cloud execution, and valuable insights for decision-making. While many companies rely on numerous tools to evaluate aspects like user experience, functional needs, data services, integration, and application performance, Infor® TaaS streamlines this process by providing a unified platform that addresses both functional and non-functional testing requirements, ensuring a thorough evaluation of software quality. By consolidating testing efforts into one service, organizations can save time and resources, ultimately leading to improved software delivery outcomes.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

ADP Onboarding Yes 
Canopy Yes 
CyberPlan Yes 
DDS Yes 
FortnaWES Yes 
Fracttal Yes 
GA Connector Yes 
Hotellistat Yes 
Infor LX Yes 
Innspire Yes 
MuleSoft Anypoint Platform Yes 
OnLearned Yes 
Pepper Yes 
QVANTUM Yes 
R Systems Yes 
Rayven Yes 
Smart Inventory Planning & Optimization Yes 
StarfishETL Yes 
TimeLinx Yes 
extrakt.AI Yes 

Integrations

ADP Onboarding No 
Canopy No 
CyberPlan No 
DDS No 
FortnaWES No 
Fracttal No 
GA Connector No 
Hotellistat No 
Infor LX No 
Innspire No 
MuleSoft Anypoint Platform No 
OnLearned No 
Pepper No 
QVANTUM No 
R Systems No 
Rayven No 
Smart Inventory Planning & Optimization No 
StarfishETL No 
TimeLinx No 
extrakt.AI No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

Infor

Founded

2002

Country

United States

Website

www.infor.com/products/customer-experience-suite/crm

Vendor Details

Company Name

Infor

Founded

2002

Country

United States

Website

www.infor.com/products/testing-as-a-service-taas

Product Features

CRM

Calendar/Reminder System Yes 
Call Logging Yes 
Document Storage Yes 
Email Marketing Yes 
Internal Chat Integration Yes 
Lead Scoring No 
Marketing Automation Integration Yes 
Mobile Access Yes 
Quotes / Proposals No 
Segmentation Yes 
Social Media Integration Yes 
Task Management Yes 
Territory Management Yes 

Product Features

Software Testing

Automated Testing No 
Black-Box Testing No 
Dynamic Testing No 
Issue Tracking No 
Manual Testing No 
Quality Assurance Planning No 
Reporting / Analytics No 
Static Testing No 
Test Case Management No 
Variable Testing Methods No 
White-Box Testing No 

Alternatives

Alternatives

Infor CRM Reviews

Infor CRM

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