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Average Ratings 0 Ratings

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features
design
support

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Write a Review

Description

Infor CRM transcends the role of a mere database; it offers a comprehensive perspective on all customer interactions. This software for Customer Relationship Management (CRM) delivers insights into every point of contact with customers throughout an organization’s various divisions, including sales, marketing, customer service, and support. By utilizing detailed customer profiles and tools designed to enhance sales productivity, users can pinpoint opportunities that boost the effectiveness of each engagement while optimizing sales processes. With its suite of analytics, sales management features, and proactive notifications, businesses can facilitate precise forecasting, make informed decisions, and manage teams and territories more efficiently. As a cloud-based solution, Infor CRM encompasses sales, customer service, marketing analytics, and reporting, seamlessly integrating with Infor ERP solutions, Birst® Networked BI, and other components of Infor’s Customer Experience Suite. By managing the entire customer lifecycle within a single platform, organizations can leverage future sales opportunities while ensuring outstanding customer experiences. Ultimately, Infor CRM serves as a vital tool for driving business growth and enhancing customer satisfaction.

Description

Infor® Supply Chain Management solutions provide intelligent and real-time orchestration of supply chains by digitizing all processes from end to end, which enables organizations to achieve immediate visibility for making data-driven decisions and ensuring timely delivery to customers. Hosted on the cloud, these solutions help reduce total ownership costs, facilitate scalability, and enhance both security and uptime. With ongoing innovations and updates, users will never have to worry about upgrades again. A cohesive supply chain that operates with a unified perspective on orders, shipments, and inventory, along with integrated digital processes, offers the necessary visibility to boost speed and the flexibility to quickly adapt to unexpected challenges. By leveraging Infor's offerings, businesses can significantly improve their operational efficiency and responsiveness in today's fast-paced market.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Infor LX Yes 
A3 EDI Yes 
ADP Mobile Solutions Yes 
ADP Streamline Yes 
ADP Workforce Now On the Go Yes 
Avatier Identity Anywhere Yes 
CC1 Lab Yes 
Cloud Inventory Yes 
Cloud-Sync Yes 
DigitalGuest Yes 
Eventix Yes 
Fracttal Yes 
Genesis Clinical Lifecycle Management Yes 
Kavida.ai Yes 
OnLearned Yes 
R Systems Yes 
Rayven Yes 
Smart Demand Planner Yes 
Syniti Knowledge Platform Yes 
TCS CHROMA Yes 

Integrations

Infor LX Yes 
A3 EDI No 
ADP Mobile Solutions No 
ADP Streamline No 
ADP Workforce Now On the Go No 
Avatier Identity Anywhere No 
CC1 Lab No 
Cloud Inventory No 
Cloud-Sync No 
DigitalGuest No 
Eventix No 
Fracttal No 
Genesis Clinical Lifecycle Management No 
Kavida.ai No 
OnLearned No 
R Systems No 
Rayven No 
Smart Demand Planner No 
Syniti Knowledge Platform No 
TCS CHROMA No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based No 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

Infor

Founded

2002

Country

United States

Website

www.infor.com/products/customer-experience-suite/crm

Vendor Details

Company Name

Infor

Founded

2002

Country

United States

Website

www.infor.com/solutions/scm

Product Features

CRM

Calendar/Reminder System Yes 
Call Logging Yes 
Document Storage Yes 
Email Marketing Yes 
Internal Chat Integration Yes 
Lead Scoring No 
Marketing Automation Integration Yes 
Mobile Access Yes 
Quotes / Proposals No 
Segmentation Yes 
Social Media Integration Yes 
Task Management Yes 
Territory Management Yes 

Product Features

Supply Chain Management

Demand Planning No 
Electronic Data Interchange No 
Import / Export Management No 
Inventory Management Yes 
Order Fulfillment Yes 
Order Management Yes 
Sales & Operations Planning No 
Shipping Management No 
Supplier Management Yes 
Transportation Management No 
Warehouse Management Yes 

Alternatives

Alternatives