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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

Infor CRM transcends the role of a mere database; it offers a comprehensive perspective on all customer interactions. This software for Customer Relationship Management (CRM) delivers insights into every point of contact with customers throughout an organization’s various divisions, including sales, marketing, customer service, and support. By utilizing detailed customer profiles and tools designed to enhance sales productivity, users can pinpoint opportunities that boost the effectiveness of each engagement while optimizing sales processes. With its suite of analytics, sales management features, and proactive notifications, businesses can facilitate precise forecasting, make informed decisions, and manage teams and territories more efficiently. As a cloud-based solution, Infor CRM encompasses sales, customer service, marketing analytics, and reporting, seamlessly integrating with Infor ERP solutions, Birst® Networked BI, and other components of Infor’s Customer Experience Suite. By managing the entire customer lifecycle within a single platform, organizations can leverage future sales opportunities while ensuring outstanding customer experiences. Ultimately, Infor CRM serves as a vital tool for driving business growth and enhancing customer satisfaction.

Description

Infor Production Scheduling offers a collaborative, constraint-focused approach to tackle the distinct scheduling difficulties encountered by process manufacturers. By effectively managing factors such as tank capacity, vessels, and production lines, this solution fosters a unified environment where all team members can work concurrently from the same schedules. This collaboration simplifies the process of optimizing resources, enhancing capacity, and reducing downtime. Furthermore, Infor Production Scheduling enables the development of more precise and effective production schedules, which ultimately accelerates production workflows and increases profitability. It is designed to ensure that product flow is managed in the most efficient and timely manner, thereby fulfilling customer demand while also maximizing operational effectiveness. The advanced optimization capabilities inherent in this solution can lead to significant improvements in overall business efficiency, further solidifying its value in the manufacturing sector.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

ADP Onboarding Yes 
ADP Total Absence Management Yes 
Apex-Pro Systems Yes 
Ariane Systems Yes 
Ephesoft Yes 
Equip360 Yes 
Genesis Clinical Lifecycle Management Yes 
Glantus Yes 
Kavida.ai Yes 
MRO360 Yes 
OKKAMI Yes 
PICO Yes 
PeakCommerce Yes 
Sugar Market Yes 
TCS CHROMA Yes 
TCS MasterCraft DevPlus Yes 
TCS TAP Yes 
Znode Yes 
eRep Yes 

Integrations

ADP Onboarding No 
ADP Total Absence Management No 
Apex-Pro Systems No 
Ariane Systems No 
Ephesoft No 
Equip360 No 
Genesis Clinical Lifecycle Management No 
Glantus No 
Kavida.ai No 
MRO360 No 
OKKAMI No 
PICO No 
PeakCommerce No 
Sugar Market No 
TCS CHROMA No 
TCS MasterCraft DevPlus No 
TCS TAP No 
Znode No 
eRep No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

Infor

Founded

2002

Country

United States

Website

www.infor.com/products/customer-experience-suite/crm

Vendor Details

Company Name

Infor

Founded

2002

Country

United States

Website

www.infor.com/products/infor-production-scheduling

Product Features

CRM

Calendar/Reminder System Yes 
Call Logging Yes 
Document Storage Yes 
Email Marketing Yes 
Internal Chat Integration Yes 
Lead Scoring No 
Marketing Automation Integration Yes 
Mobile Access Yes 
Quotes / Proposals No 
Segmentation Yes 
Social Media Integration Yes 
Task Management Yes 
Territory Management Yes 

Product Features

Production Scheduling

"What If" Scenarios No 
Automated Scheduling No 
Bottleneck Optimization No 
Capacity Planning No 
Constraint Scheduling No 
Job Scheduling No 
Material Planning No 
Priority-Based Scheduling No 
Quality Control No 

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