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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

Infor CRM transcends the role of a mere database; it offers a comprehensive perspective on all customer interactions. This software for Customer Relationship Management (CRM) delivers insights into every point of contact with customers throughout an organization’s various divisions, including sales, marketing, customer service, and support. By utilizing detailed customer profiles and tools designed to enhance sales productivity, users can pinpoint opportunities that boost the effectiveness of each engagement while optimizing sales processes. With its suite of analytics, sales management features, and proactive notifications, businesses can facilitate precise forecasting, make informed decisions, and manage teams and territories more efficiently. As a cloud-based solution, Infor CRM encompasses sales, customer service, marketing analytics, and reporting, seamlessly integrating with Infor ERP solutions, Birst® Networked BI, and other components of Infor’s Customer Experience Suite. By managing the entire customer lifecycle within a single platform, organizations can leverage future sales opportunities while ensuring outstanding customer experiences. Ultimately, Infor CRM serves as a vital tool for driving business growth and enhancing customer satisfaction.

Description

Infor's product lifecycle management (PLM) software effectively utilizes data throughout a manufacturing enterprise to enhance decision-making at every stage, from design and development to management and production. The PLM solutions offered by Infor not only expedite the time to market but also interface with your enterprise resource planning (ERP) system, delivering real-time, actionable insights that improve the optimization of the entire product lifecycle. This cloud-based PLM solution is tailored for process manufacturers and integrates effortlessly with ERP, CRM, and LIMS systems. Designed specifically for product planning, design, and collaboration with suppliers, it provides a robust framework for managing products. Furthermore, it ensures a seamless connection between critical components of the fashion value chain and their associated business processes, encompassing everything from line planning and design to supply chain sourcing. By implementing this comprehensive PLM solution, manufacturers can significantly reduce the time required for the development and management of both new and reformulated products, enhancing overall efficiency and productivity.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Fracttal Yes 
MRO360 Yes 
A3 EDI Yes 
ADP Onboarding Yes 
CC1 Lab Yes 
Clearwell AI Yes 
CompuFACT Yes 
Glantus Yes 
Knowde Yes 
LinkedIn Sales Navigator Yes 
NextGate Yes 
PeakCommerce Yes 
Selectron Relay Yes 
Service Greeni Yes 
Smart Inventory Planning & Optimization Yes 
Syniti Data Connectivity Yes 
TCS OmniStore Yes 
Vergo Yes 
Workgrid Yes 
Znode Yes 

Integrations

Fracttal Yes 
MRO360 Yes 
A3 EDI No 
ADP Onboarding No 
CC1 Lab No 
Clearwell AI No 
CompuFACT No 
Glantus No 
Knowde No 
LinkedIn Sales Navigator No 
NextGate No 
PeakCommerce No 
Selectron Relay No 
Service Greeni No 
Smart Inventory Planning & Optimization No 
Syniti Data Connectivity No 
TCS OmniStore No 
Vergo No 
Workgrid No 
Znode No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

Infor

Founded

2002

Country

United States

Website

www.infor.com/products/customer-experience-suite/crm

Vendor Details

Company Name

Infor

Founded

2002

Country

United States

Website

www.infor.com/solutions/scm/plm

Product Features

CRM

Calendar/Reminder System Yes 
Call Logging Yes 
Document Storage Yes 
Email Marketing Yes 
Internal Chat Integration Yes 
Lead Scoring No 
Marketing Automation Integration Yes 
Mobile Access Yes 
Quotes / Proposals No 
Segmentation Yes 
Social Media Integration Yes 
Task Management Yes 
Territory Management Yes 

Product Features

Product Lifecycle Management

Change Management No 
Compliance Management Yes 
Cost Tracking No 
Design Management No 
Document Management No 
Product Data Management Yes 
Project Management Yes 
Requirements Management No 
Supplier Management No 

Alternatives

Alternatives

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