Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Infor CRM transcends the role of a mere database; it offers a comprehensive perspective on all customer interactions. This software for Customer Relationship Management (CRM) delivers insights into every point of contact with customers throughout an organization’s various divisions, including sales, marketing, customer service, and support. By utilizing detailed customer profiles and tools designed to enhance sales productivity, users can pinpoint opportunities that boost the effectiveness of each engagement while optimizing sales processes. With its suite of analytics, sales management features, and proactive notifications, businesses can facilitate precise forecasting, make informed decisions, and manage teams and territories more efficiently. As a cloud-based solution, Infor CRM encompasses sales, customer service, marketing analytics, and reporting, seamlessly integrating with Infor ERP solutions, Birst® Networked BI, and other components of Infor’s Customer Experience Suite. By managing the entire customer lifecycle within a single platform, organizations can leverage future sales opportunities while ensuring outstanding customer experiences. Ultimately, Infor CRM serves as a vital tool for driving business growth and enhancing customer satisfaction.
Description
Infor's product lifecycle management (PLM) software effectively utilizes data throughout a manufacturing enterprise to enhance decision-making at every stage, from design and development to management and production. The PLM solutions offered by Infor not only expedite the time to market but also interface with your enterprise resource planning (ERP) system, delivering real-time, actionable insights that improve the optimization of the entire product lifecycle. This cloud-based PLM solution is tailored for process manufacturers and integrates effortlessly with ERP, CRM, and LIMS systems. Designed specifically for product planning, design, and collaboration with suppliers, it provides a robust framework for managing products. Furthermore, it ensures a seamless connection between critical components of the fashion value chain and their associated business processes, encompassing everything from line planning and design to supply chain sourcing. By implementing this comprehensive PLM solution, manufacturers can significantly reduce the time required for the development and management of both new and reformulated products, enhancing overall efficiency and productivity.
API Access
Has API
No
API Access
Has API
No
Integrations
Fracttal
Yes
MRO360
Yes
A3 EDI
Yes
ADP Onboarding
Yes
CC1 Lab
Yes
Clearwell AI
Yes
CompuFACT
Yes
Glantus
Yes
Knowde
Yes
LinkedIn Sales Navigator
Yes
Integrations
Fracttal
Yes
MRO360
Yes
A3 EDI
No
ADP Onboarding
No
CC1 Lab
No
Clearwell AI
No
CompuFACT
No
Glantus
No
Knowde
No
LinkedIn Sales Navigator
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
No
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
Yes
Vendor Details
Company Name
Infor
Founded
2002
Country
United States
Website
www.infor.com/products/customer-experience-suite/crm
Vendor Details
Company Name
Infor
Founded
2002
Country
United States
Website
www.infor.com/solutions/scm/plm
Product Features
CRM
Calendar/Reminder System
Yes
Call Logging
Yes
Document Storage
Yes
Email Marketing
Yes
Internal Chat Integration
Yes
Lead Scoring
No
Marketing Automation Integration
Yes
Mobile Access
Yes
Quotes / Proposals
No
Segmentation
Yes
Social Media Integration
Yes
Task Management
Yes
Territory Management
Yes
Product Features
Product Lifecycle Management
Change Management
No
Compliance Management
Yes
Cost Tracking
No
Design Management
No
Document Management
No
Product Data Management
Yes
Project Management
Yes
Requirements Management
No
Supplier Management
No