Average Ratings 0 Ratings

Total 0 out of 5 stars
ease 0 out of 5 stars
features 0 out of 5 stars
design 0 out of 5 stars
support 0 out of 5 stars

No User Reviews. Be the first to provide a review:

Write a Review

Average Ratings 0 Ratings

Total 0 out of 5 stars
ease 0 out of 5 stars
features 0 out of 5 stars
design 0 out of 5 stars
support 0 out of 5 stars

No User Reviews. Be the first to provide a review:

Write a Review

Description

Infor CRM transcends the role of a mere database; it offers a comprehensive perspective on all customer interactions. This software for Customer Relationship Management (CRM) delivers insights into every point of contact with customers throughout an organization’s various divisions, including sales, marketing, customer service, and support. By utilizing detailed customer profiles and tools designed to enhance sales productivity, users can pinpoint opportunities that boost the effectiveness of each engagement while optimizing sales processes. With its suite of analytics, sales management features, and proactive notifications, businesses can facilitate precise forecasting, make informed decisions, and manage teams and territories more efficiently. As a cloud-based solution, Infor CRM encompasses sales, customer service, marketing analytics, and reporting, seamlessly integrating with Infor ERP solutions, Birst® Networked BI, and other components of Infor’s Customer Experience Suite. By managing the entire customer lifecycle within a single platform, organizations can leverage future sales opportunities while ensuring outstanding customer experiences. Ultimately, Infor CRM serves as a vital tool for driving business growth and enhancing customer satisfaction.

Description

Infor's product lifecycle management (PLM) software effectively utilizes data throughout a manufacturing enterprise to enhance decision-making at every stage, from design and development to management and production. The PLM solutions offered by Infor not only expedite the time to market but also interface with your enterprise resource planning (ERP) system, delivering real-time, actionable insights that improve the optimization of the entire product lifecycle. This cloud-based PLM solution is tailored for process manufacturers and integrates effortlessly with ERP, CRM, and LIMS systems. Designed specifically for product planning, design, and collaboration with suppliers, it provides a robust framework for managing products. Furthermore, it ensures a seamless connection between critical components of the fashion value chain and their associated business processes, encompassing everything from line planning and design to supply chain sourcing. By implementing this comprehensive PLM solution, manufacturers can significantly reduce the time required for the development and management of both new and reformulated products, enhancing overall efficiency and productivity.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Fracttal Yes 
MRO360 Yes 
ADP Global Payroll Yes 
ADP Learning Management Yes 
ADP Next Gen HCM Yes 
ADP Streamline Yes 
Apex-Pro Systems Yes 
BluJay Augmented Global Trade Yes 
DigitalGuest Yes 
Fuuz Yes 
IST Ship-Link Yes 
Intelgic Yes 
Kodiak Hub Yes 
OKKAMI Yes 
Procify Workflow Yes 
Selectron Relay Yes 
Service Greeni Yes 
SimpleLegal Yes 
TCS TAP Yes 
iTAC.MES.Suite Yes 

Integrations

Fracttal Yes 
MRO360 Yes 
ADP Global Payroll No 
ADP Learning Management No 
ADP Next Gen HCM No 
ADP Streamline No 
Apex-Pro Systems No 
BluJay Augmented Global Trade No 
DigitalGuest No 
Fuuz No 
IST Ship-Link No 
Intelgic No 
Kodiak Hub No 
OKKAMI No 
Procify Workflow No 
Selectron Relay No 
Service Greeni No 
SimpleLegal No 
TCS TAP No 
iTAC.MES.Suite No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

Infor

Founded

2002

Country

United States

Website

www.infor.com/products/customer-experience-suite/crm

Vendor Details

Company Name

Infor

Founded

2002

Country

United States

Website

www.infor.com/solutions/scm/plm

Product Features

CRM

Calendar/Reminder System Yes 
Call Logging Yes 
Document Storage Yes 
Email Marketing Yes 
Internal Chat Integration Yes 
Lead Scoring No 
Marketing Automation Integration Yes 
Mobile Access Yes 
Quotes / Proposals No 
Segmentation Yes 
Social Media Integration Yes 
Task Management Yes 
Territory Management Yes 

Product Features

Product Lifecycle Management

Change Management No 
Compliance Management Yes 
Cost Tracking No 
Design Management No 
Document Management No 
Product Data Management Yes 
Project Management Yes 
Requirements Management No 
Supplier Management No 

Alternatives

Alternatives

Infor M3 Reviews

Infor M3

Infor
4.5 out of 5 stars