Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Infor CRM transcends the role of a mere database; it offers a comprehensive perspective on all customer interactions. This software for Customer Relationship Management (CRM) delivers insights into every point of contact with customers throughout an organization’s various divisions, including sales, marketing, customer service, and support. By utilizing detailed customer profiles and tools designed to enhance sales productivity, users can pinpoint opportunities that boost the effectiveness of each engagement while optimizing sales processes. With its suite of analytics, sales management features, and proactive notifications, businesses can facilitate precise forecasting, make informed decisions, and manage teams and territories more efficiently. As a cloud-based solution, Infor CRM encompasses sales, customer service, marketing analytics, and reporting, seamlessly integrating with Infor ERP solutions, Birst® Networked BI, and other components of Infor’s Customer Experience Suite. By managing the entire customer lifecycle within a single platform, organizations can leverage future sales opportunities while ensuring outstanding customer experiences. Ultimately, Infor CRM serves as a vital tool for driving business growth and enhancing customer satisfaction.
Description
Infor OS serves as your forward-looking cloud operating platform, specifically crafted to integrate productivity, business processes, and Artificial Intelligence, while providing operational insights previously unavailable to organizations. This platform not only empowers businesses but actively drives their growth, centering the user in every interaction and acting as a cohesive foundation for your entire business ecosystem. Consequently, it creates a connected and intelligent network that automates tasks, anticipates needs, predicts outcomes, and informs stakeholders, effectively unifying your operations. By seamlessly linking business processes with employee communications, Infor OS enhances collaboration, contextualizes intelligence, facilitates single sign-on, and boosts efficiency, enabling employees to operate both smarter and more swiftly. Furthermore, Infor OS's extensibility allows for the rapid development of enterprise capabilities tailored specifically to your requirements, ensuring a customized and adaptable business environment. As a result, you can harness the full potential of your organization's data and resources.
API Access
Has API
No
API Access
Has API
No
Integrations
ADP Onboarding
Yes
ADP Streamline
Yes
Ariane Systems
Yes
Clearwell AI
Yes
Eventix
Yes
Hotelbird
Yes
IST Ship-Link
Yes
Infor IoT
No
Infor LX
Yes
Learnsoft
Yes
Integrations
ADP Onboarding
No
ADP Streamline
No
Ariane Systems
No
Clearwell AI
No
Eventix
No
Hotelbird
No
IST Ship-Link
No
Infor IoT
Yes
Infor LX
No
Learnsoft
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
No
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
Yes
Vendor Details
Company Name
Infor
Founded
2002
Country
United States
Website
www.infor.com/products/customer-experience-suite/crm
Vendor Details
Company Name
Infor
Founded
2002
Country
United States
Website
www.infor.com/en-sg/products/infor-os
Product Features
CRM
Calendar/Reminder System
Yes
Call Logging
Yes
Document Storage
Yes
Email Marketing
Yes
Internal Chat Integration
Yes
Lead Scoring
No
Marketing Automation Integration
Yes
Mobile Access
Yes
Quotes / Proposals
No
Segmentation
Yes
Social Media Integration
Yes
Task Management
Yes
Territory Management
Yes
Product Features
Application Development
Access Controls/Permissions
No
Code Assistance
No
Code Refactoring
No
Collaboration Tools
No
Compatibility Testing
No
Data Modeling
No
Debugging
No
Deployment Management
No
Graphical User Interface
No
Mobile Development
No
No-Code
No
Reporting/Analytics
No
Software Development
No
Source Control
No
Testing Management
No
Version Control
No
Web App Development
No
Business Process Management
Access Controls / Permissions
No
Alerts / Notifications
No
Business Process Automation
No
Business Rules Management
No
Collaboration
No
Process Change Tracking
No
Process Mapping
No
Process Modeling & Design
No
Visual Workflow Management
No
Data Fabric
Data Access Management
No
Data Analytics
No
Data Collaboration
No
Data Lineage Tools
No
Data Networking / Connecting
No
Metadata Functionality
No
No Data Redundancy
No
Persistent Data Management
No