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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

Infor CRM transcends the role of a mere database; it offers a comprehensive perspective on all customer interactions. This software for Customer Relationship Management (CRM) delivers insights into every point of contact with customers throughout an organization’s various divisions, including sales, marketing, customer service, and support. By utilizing detailed customer profiles and tools designed to enhance sales productivity, users can pinpoint opportunities that boost the effectiveness of each engagement while optimizing sales processes. With its suite of analytics, sales management features, and proactive notifications, businesses can facilitate precise forecasting, make informed decisions, and manage teams and territories more efficiently. As a cloud-based solution, Infor CRM encompasses sales, customer service, marketing analytics, and reporting, seamlessly integrating with Infor ERP solutions, Birst® Networked BI, and other components of Infor’s Customer Experience Suite. By managing the entire customer lifecycle within a single platform, organizations can leverage future sales opportunities while ensuring outstanding customer experiences. Ultimately, Infor CRM serves as a vital tool for driving business growth and enhancing customer satisfaction.

Description

Companies of various sizes across over 60 nations rely on Infor LX to facilitate each stage of their discrete manufacturing operations, encompassing processes from source-to-pay and prospect-to-cash to design-to-manufacture and financial reporting. With the LX Cloud, version 8.4 of this enterprise resource planning software, built on the IBM i® platform, becomes increasingly adaptable, boasting improved integration with Infor’s Supply Chain Execution, EAM, CRM, and Supplier Exchange systems, along with modern capabilities like Data Lake access, document management, and collaborative tools available through Infor OS. Additionally, the IBM® i infrastructure guarantees that essential systems remain scalable, reliable, and secure, which is crucial for operational continuity. The foundational features of LX empower manufacturers to evaluate their business performance effectively and make informed modifications to their supply, manufacturing, and distribution strategies to optimize efficiency. Ultimately, this comprehensive approach enables businesses to respond swiftly to market demands and maintain a competitive edge.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

Ariane Systems
Avatier Identity Anywhere
Forge
Fracttal
IST Ship-Link
Infor Supply Chain Management (SCM)
IntelliChief
NCS xDSD
NextGate
OpenKey
ProLinc
SimpleLegal
SkyStem ART
Sunflower Lab IDP
Syniti Data Connectivity
TCS CHROMA
TCS MasterCraft DevPlus
Tekst
VendorTrl
e-PlanREVIEW

Integrations

Ariane Systems
Avatier Identity Anywhere
Forge
Fracttal
IST Ship-Link
Infor Supply Chain Management (SCM)
IntelliChief
NCS xDSD
NextGate
OpenKey
ProLinc
SimpleLegal
SkyStem ART
Sunflower Lab IDP
Syniti Data Connectivity
TCS CHROMA
TCS MasterCraft DevPlus
Tekst
VendorTrl
e-PlanREVIEW

Pricing Details

No price information available.
Free Trial
Free Version

Pricing Details

No price information available.
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Infor

Founded

2002

Country

United States

Website

www.infor.com/products/customer-experience-suite/crm

Vendor Details

Company Name

Infor

Founded

2002

Country

United States

Website

www.infor.com/products/lx

Product Features

CRM

Calendar/Reminder System
Call Logging
Document Storage
Email Marketing
Internal Chat Integration
Lead Scoring
Marketing Automation Integration
Mobile Access
Quotes / Proposals
Segmentation
Social Media Integration
Task Management
Territory Management

Product Features

ERP

Accounting Integration
Accounting Management
CRM
Dashboard
Distribution Management
Enterprise Asset Management
Financial Management
HR Management
Inventory Management
Order Management
Project Management
Purchase Order Management
Purchasing
Reporting/Analytics
Sales Management
Supply Chain Management
Warehouse Management

Manufacturing

Accounting Integration
ERP
MES
MRP
Maintenance Management
Purchase Order Management
Quality Management
Quotes/Estimates
Reporting/Analytics
Safety Management
Shipping Management

Alternatives

Alternatives

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