Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

Infor CRM transcends the role of a mere database; it offers a comprehensive perspective on all customer interactions. This software for Customer Relationship Management (CRM) delivers insights into every point of contact with customers throughout an organization’s various divisions, including sales, marketing, customer service, and support. By utilizing detailed customer profiles and tools designed to enhance sales productivity, users can pinpoint opportunities that boost the effectiveness of each engagement while optimizing sales processes. With its suite of analytics, sales management features, and proactive notifications, businesses can facilitate precise forecasting, make informed decisions, and manage teams and territories more efficiently. As a cloud-based solution, Infor CRM encompasses sales, customer service, marketing analytics, and reporting, seamlessly integrating with Infor ERP solutions, Birst® Networked BI, and other components of Infor’s Customer Experience Suite. By managing the entire customer lifecycle within a single platform, organizations can leverage future sales opportunities while ensuring outstanding customer experiences. Ultimately, Infor CRM serves as a vital tool for driving business growth and enhancing customer satisfaction.

Description

Infor's Internet of Things (IoT) platform facilitates the secure collection of sensor data from any location, handling it effectively at scale. By integrating this sensor data with the information from Infor CloudSuite™ EAM, users gain enhanced insights into asset health monitoring. This enriched context significantly improves the ability to detect exceptions, streamline workflows, enhance reporting, and utilize data analytics alongside machine learning techniques. The sensor data collected through Infor IoT is stored within the Infor Data Lake, opening up extensive opportunities for more comprehensive IoT data utilization. Additionally, device data can be supplemented with various attributes and metadata, which enhances search capabilities and device management functionalities. Users can monitor telemetry in almost real-time through a sophisticated rule engine, while device templates simplify the setup and onboarding processes. The architecture of the portal is designed with scalability in mind, and it includes a versatile rule editor for conditions and actions, enabling tailored automation and responsiveness. Overall, Infor IoT presents a robust solution for managing and analyzing Internet of Things data efficiently.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

ADP Streamline
ADP Total Absence Management
CAQ.Net
Canary Digital Tipping
ChangeEngine
FortnaWES
IST Ship-Link
Kleene
Kodiak Hub
MeetingPackage
OnLearned
PICO
Projectmates
SEGMENTAIL
Syniti Knowledge Platform
TCS MasterCraft TransformPlus
Verusen
Workgrid
Znode
iTAC.MES.Suite

Integrations

ADP Streamline
ADP Total Absence Management
CAQ.Net
Canary Digital Tipping
ChangeEngine
FortnaWES
IST Ship-Link
Kleene
Kodiak Hub
MeetingPackage
OnLearned
PICO
Projectmates
SEGMENTAIL
Syniti Knowledge Platform
TCS MasterCraft TransformPlus
Verusen
Workgrid
Znode
iTAC.MES.Suite

Pricing Details

No price information available.
Free Trial
Free Version

Pricing Details

No price information available.
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Infor

Founded

2002

Country

United States

Website

www.infor.com/products/customer-experience-suite/crm

Vendor Details

Company Name

Infor

Founded

2002

Country

United States

Website

www.infor.com/products/infor-iot

Product Features

CRM

Calendar/Reminder System
Call Logging
Document Storage
Email Marketing
Internal Chat Integration
Lead Scoring
Marketing Automation Integration
Mobile Access
Quotes / Proposals
Segmentation
Social Media Integration
Task Management
Territory Management

Product Features

IoT Analytics

Activity Dashboard
Activity Tracking
Analytics
Asset Tracking
Data Collection
Data Synchronization
Data Visualization
ETL
Multiple Data Sources
Performance Analysis
Real-Time Analytics
Real-Time Data
Real-Time Monitoring
Status Tracking

Alternatives

Alternatives