Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Infor CRM transcends the role of a mere database; it offers a comprehensive perspective on all customer interactions. This software for Customer Relationship Management (CRM) delivers insights into every point of contact with customers throughout an organization’s various divisions, including sales, marketing, customer service, and support. By utilizing detailed customer profiles and tools designed to enhance sales productivity, users can pinpoint opportunities that boost the effectiveness of each engagement while optimizing sales processes. With its suite of analytics, sales management features, and proactive notifications, businesses can facilitate precise forecasting, make informed decisions, and manage teams and territories more efficiently. As a cloud-based solution, Infor CRM encompasses sales, customer service, marketing analytics, and reporting, seamlessly integrating with Infor ERP solutions, Birst® Networked BI, and other components of Infor’s Customer Experience Suite. By managing the entire customer lifecycle within a single platform, organizations can leverage future sales opportunities while ensuring outstanding customer experiences. Ultimately, Infor CRM serves as a vital tool for driving business growth and enhancing customer satisfaction.
Description
Infor Factory Track™ serves as a comprehensive solution for manufacturing automation, incorporating warehouse mobility, traceability, and labor and time tracking tools. It is specifically designed to assist businesses in optimizing their production processes, maintaining accurate material inventories, accelerating inventory management operations, controlling labor expenses, and seamlessly integrating with Infor's industrial manufacturing platform. This solution provides the necessary visibility and insights to accurately assess costs, enhance cycle times, and meet customer demands for timely deliveries. Infor Factory Track effectively oversees automation throughout the manufacturing floor and warehouse, managing everything from the receipt of raw materials to the assembly and distribution of finished products. The system includes modules for inventory management, scheduling of work center tasks, and monitoring labor time and attendance. Additionally, with over 200 customizable parameters, these modules enable organizations to gain a deeper understanding of their labor expenditures and operational efficiencies. By leveraging this solution, companies can not only streamline their processes but also strategically position themselves to adapt to market changes swiftly.
API Access
Has API
No
API Access
Has API
No
Integrations
3CAD
Yes
ADP Next Gen HCM
Yes
CC1 Lab
Yes
ChangeEngine
Yes
Cloud-Sync
Yes
Fracttal
Yes
Fuuz
Yes
InterForm
Yes
MuleSoft Anypoint Platform
Yes
OnLearned
Yes
Integrations
3CAD
No
ADP Next Gen HCM
No
CC1 Lab
No
ChangeEngine
No
Cloud-Sync
No
Fracttal
No
Fuuz
No
InterForm
No
MuleSoft Anypoint Platform
No
OnLearned
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
No
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
No
Vendor Details
Company Name
Infor
Founded
2002
Country
United States
Website
www.infor.com/products/customer-experience-suite/crm
Vendor Details
Company Name
Infor
Founded
2002
Country
United States
Website
www.infor.com/products/factory-track
Product Features
CRM
Calendar/Reminder System
Yes
Call Logging
Yes
Document Storage
Yes
Email Marketing
Yes
Internal Chat Integration
Yes
Lead Scoring
No
Marketing Automation Integration
Yes
Mobile Access
Yes
Quotes / Proposals
No
Segmentation
Yes
Social Media Integration
Yes
Task Management
Yes
Territory Management
Yes
Product Features
Manufacturing
Accounting Integration
No
ERP
No
MES
No
MRP
No
Maintenance Management
No
Purchase Order Management
No
Quality Management
No
Quotes/Estimates
No
Reporting/Analytics
No
Safety Management
No
Shipping Management
No