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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

Infor CRM transcends the role of a mere database; it offers a comprehensive perspective on all customer interactions. This software for Customer Relationship Management (CRM) delivers insights into every point of contact with customers throughout an organization’s various divisions, including sales, marketing, customer service, and support. By utilizing detailed customer profiles and tools designed to enhance sales productivity, users can pinpoint opportunities that boost the effectiveness of each engagement while optimizing sales processes. With its suite of analytics, sales management features, and proactive notifications, businesses can facilitate precise forecasting, make informed decisions, and manage teams and territories more efficiently. As a cloud-based solution, Infor CRM encompasses sales, customer service, marketing analytics, and reporting, seamlessly integrating with Infor ERP solutions, Birst® Networked BI, and other components of Infor’s Customer Experience Suite. By managing the entire customer lifecycle within a single platform, organizations can leverage future sales opportunities while ensuring outstanding customer experiences. Ultimately, Infor CRM serves as a vital tool for driving business growth and enhancing customer satisfaction.

Description

Infor Factory Track™ serves as a comprehensive solution for manufacturing automation, incorporating warehouse mobility, traceability, and labor and time tracking tools. It is specifically designed to assist businesses in optimizing their production processes, maintaining accurate material inventories, accelerating inventory management operations, controlling labor expenses, and seamlessly integrating with Infor's industrial manufacturing platform. This solution provides the necessary visibility and insights to accurately assess costs, enhance cycle times, and meet customer demands for timely deliveries. Infor Factory Track effectively oversees automation throughout the manufacturing floor and warehouse, managing everything from the receipt of raw materials to the assembly and distribution of finished products. The system includes modules for inventory management, scheduling of work center tasks, and monitoring labor time and attendance. Additionally, with over 200 customizable parameters, these modules enable organizations to gain a deeper understanding of their labor expenditures and operational efficiencies. By leveraging this solution, companies can not only streamline their processes but also strategically position themselves to adapt to market changes swiftly.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

3CAD Yes 
ADP Next Gen HCM Yes 
CC1 Lab Yes 
ChangeEngine Yes 
Cloud-Sync Yes 
Fracttal Yes 
Fuuz Yes 
InterForm Yes 
MuleSoft Anypoint Platform Yes 
OnLearned Yes 
OneStock Yes 
Selectron Relay Yes 
Smart Demand Planner Yes 
Syniti Data Connectivity Yes 
TCS HOBS Yes 
TCS MasterCraft DevPlus Yes 
TCS Optumera Yes 
TCS TAP Yes 
Veryon Yes 

Integrations

3CAD No 
ADP Next Gen HCM No 
CC1 Lab No 
ChangeEngine No 
Cloud-Sync No 
Fracttal No 
Fuuz No 
InterForm No 
MuleSoft Anypoint Platform No 
OnLearned No 
OneStock No 
Selectron Relay No 
Smart Demand Planner No 
Syniti Data Connectivity No 
TCS HOBS No 
TCS MasterCraft DevPlus No 
TCS Optumera No 
TCS TAP No 
Veryon No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

Infor

Founded

2002

Country

United States

Website

www.infor.com/products/customer-experience-suite/crm

Vendor Details

Company Name

Infor

Founded

2002

Country

United States

Website

www.infor.com/products/factory-track

Product Features

CRM

Calendar/Reminder System Yes 
Call Logging Yes 
Document Storage Yes 
Email Marketing Yes 
Internal Chat Integration Yes 
Lead Scoring No 
Marketing Automation Integration Yes 
Mobile Access Yes 
Quotes / Proposals No 
Segmentation Yes 
Social Media Integration Yes 
Task Management Yes 
Territory Management Yes 

Product Features

Manufacturing

Accounting Integration No 
ERP No 
MES No 
MRP No 
Maintenance Management No 
Purchase Order Management No 
Quality Management No 
Quotes/Estimates No 
Reporting/Analytics No 
Safety Management No 
Shipping Management No 

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