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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

Infor CRM transcends the role of a mere database; it offers a comprehensive perspective on all customer interactions. This software for Customer Relationship Management (CRM) delivers insights into every point of contact with customers throughout an organization’s various divisions, including sales, marketing, customer service, and support. By utilizing detailed customer profiles and tools designed to enhance sales productivity, users can pinpoint opportunities that boost the effectiveness of each engagement while optimizing sales processes. With its suite of analytics, sales management features, and proactive notifications, businesses can facilitate precise forecasting, make informed decisions, and manage teams and territories more efficiently. As a cloud-based solution, Infor CRM encompasses sales, customer service, marketing analytics, and reporting, seamlessly integrating with Infor ERP solutions, Birst® Networked BI, and other components of Infor’s Customer Experience Suite. By managing the entire customer lifecycle within a single platform, organizations can leverage future sales opportunities while ensuring outstanding customer experiences. Ultimately, Infor CRM serves as a vital tool for driving business growth and enhancing customer satisfaction.

Description

Regardless of whether your business operates from a single site or across multiple nations, Infor Expense Management stands out as the most adaptable and customizable travel and entertainment (T&E) expense management software available, designed for mobile functionality and social interaction. The suite includes four interconnected applications—expense reports, travel arrangements, payment requests, and timesheets—that can function independently or in various combinations to enhance the automation of expense-related processes, ensure adherence to policies, lower administrative expenses, and mitigate the potential for unintentional mistakes and deliberate fraud. By integrating Infor Expense Management with either your existing Infor systems or other enterprise resource planning (ERP) solutions, you can automate expense tracking, achieve improved efficiencies, and refine the oversight of your organization's T&E expenditures, ultimately leading to better financial governance. This comprehensive approach not only simplifies the expense management process but also fosters a more transparent environment for financial accountability within your organization.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

ADP Learning Management Yes 
ADP Onboarding Yes 
ADP StandOut Yes 
B2B Portal Yes 
BluJay Augmented Global Trade Yes 
DATABASICS Time & Expense Yes 
Eventix Yes 
FacilityOS Yes 
HotelAppz Yes 
Kodiak Hub Yes 
Logistics Vision Suite Yes 
Maileon Yes 
NextGate Yes 
TCS CHROMA Yes 
TCS MasterCraft DataPlus Yes 
TCS MasterCraft TransformPlus Yes 
Tekst Yes 
TimeLinx Yes 
Whistle Messaging Yes 
envivo Yes 

Integrations

ADP Learning Management No 
ADP Onboarding No 
ADP StandOut No 
B2B Portal No 
BluJay Augmented Global Trade No 
DATABASICS Time & Expense No 
Eventix No 
FacilityOS No 
HotelAppz No 
Kodiak Hub No 
Logistics Vision Suite No 
Maileon No 
NextGate No 
TCS CHROMA No 
TCS MasterCraft DataPlus No 
TCS MasterCraft TransformPlus No 
Tekst No 
TimeLinx No 
Whistle Messaging No 
envivo No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

Infor

Founded

2002

Country

United States

Website

www.infor.com/products/customer-experience-suite/crm

Vendor Details

Company Name

Infor

Founded

2002

Country

United States

Website

www.infor.com/products/expense-management

Product Features

CRM

Calendar/Reminder System Yes 
Call Logging Yes 
Document Storage Yes 
Email Marketing Yes 
Internal Chat Integration Yes 
Lead Scoring No 
Marketing Automation Integration Yes 
Mobile Access Yes 
Quotes / Proposals No 
Segmentation Yes 
Social Media Integration Yes 
Task Management Yes 
Territory Management Yes 

Product Features

Expense Report

Approval Process Control No 
Invoice Management No 
Multi-Currency No 
Receipt Management No 
Reimbursement Management No 
Spend Control No 
Time Tracking No 
Workflow Management No 

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