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Average Ratings 0 Ratings

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ease
features
design
support

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Write a Review

Description

Infor CRM transcends the role of a mere database; it offers a comprehensive perspective on all customer interactions. This software for Customer Relationship Management (CRM) delivers insights into every point of contact with customers throughout an organization’s various divisions, including sales, marketing, customer service, and support. By utilizing detailed customer profiles and tools designed to enhance sales productivity, users can pinpoint opportunities that boost the effectiveness of each engagement while optimizing sales processes. With its suite of analytics, sales management features, and proactive notifications, businesses can facilitate precise forecasting, make informed decisions, and manage teams and territories more efficiently. As a cloud-based solution, Infor CRM encompasses sales, customer service, marketing analytics, and reporting, seamlessly integrating with Infor ERP solutions, Birst® Networked BI, and other components of Infor’s Customer Experience Suite. By managing the entire customer lifecycle within a single platform, organizations can leverage future sales opportunities while ensuring outstanding customer experiences. Ultimately, Infor CRM serves as a vital tool for driving business growth and enhancing customer satisfaction.

Description

Regardless of whether your business operates from a single site or across multiple nations, Infor Expense Management stands out as the most adaptable and customizable travel and entertainment (T&E) expense management software available, designed for mobile functionality and social interaction. The suite includes four interconnected applications—expense reports, travel arrangements, payment requests, and timesheets—that can function independently or in various combinations to enhance the automation of expense-related processes, ensure adherence to policies, lower administrative expenses, and mitigate the potential for unintentional mistakes and deliberate fraud. By integrating Infor Expense Management with either your existing Infor systems or other enterprise resource planning (ERP) solutions, you can automate expense tracking, achieve improved efficiencies, and refine the oversight of your organization's T&E expenditures, ultimately leading to better financial governance. This comprehensive approach not only simplifies the expense management process but also fosters a more transparent environment for financial accountability within your organization.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

A3 EDI
ADP Mobile Solutions
Avatier Identity Anywhere
CAQ.Net
Canary Digital Tipping
ChangeEngine
Cloud Inventory
DigitalGuest
Ephesoft
Innspire
Maileon
Pepper
Projectmates
QVANTUM
Selectron Relay
Simba
Syniti Knowledge Platform
TCS Optumera
Znode
envivo

Integrations

A3 EDI
ADP Mobile Solutions
Avatier Identity Anywhere
CAQ.Net
Canary Digital Tipping
ChangeEngine
Cloud Inventory
DigitalGuest
Ephesoft
Innspire
Maileon
Pepper
Projectmates
QVANTUM
Selectron Relay
Simba
Syniti Knowledge Platform
TCS Optumera
Znode
envivo

Pricing Details

No price information available.
Free Trial
Free Version

Pricing Details

No price information available.
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Infor

Founded

2002

Country

United States

Website

www.infor.com/products/customer-experience-suite/crm

Vendor Details

Company Name

Infor

Founded

2002

Country

United States

Website

www.infor.com/products/expense-management

Product Features

CRM

Calendar/Reminder System
Call Logging
Document Storage
Email Marketing
Internal Chat Integration
Lead Scoring
Marketing Automation Integration
Mobile Access
Quotes / Proposals
Segmentation
Social Media Integration
Task Management
Territory Management

Product Features

Expense Report

Approval Process Control
Invoice Management
Multi-Currency
Receipt Management
Reimbursement Management
Spend Control
Time Tracking
Workflow Management

Alternatives

Alternatives

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