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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

Infor CRM transcends the role of a mere database; it offers a comprehensive perspective on all customer interactions. This software for Customer Relationship Management (CRM) delivers insights into every point of contact with customers throughout an organization’s various divisions, including sales, marketing, customer service, and support. By utilizing detailed customer profiles and tools designed to enhance sales productivity, users can pinpoint opportunities that boost the effectiveness of each engagement while optimizing sales processes. With its suite of analytics, sales management features, and proactive notifications, businesses can facilitate precise forecasting, make informed decisions, and manage teams and territories more efficiently. As a cloud-based solution, Infor CRM encompasses sales, customer service, marketing analytics, and reporting, seamlessly integrating with Infor ERP solutions, Birst® Networked BI, and other components of Infor’s Customer Experience Suite. By managing the entire customer lifecycle within a single platform, organizations can leverage future sales opportunities while ensuring outstanding customer experiences. Ultimately, Infor CRM serves as a vital tool for driving business growth and enhancing customer satisfaction.

Description

Infor Demand Planning plays a vital role in Infor Supply Chain Planning by streamlining and expediting the forecasting process through cutting-edge technology and advanced forecasting techniques honed over many years. It provides tailored, industry-specific templates that facilitate quicker and more cost-effective implementation, allowing companies to swiftly generate precise plans, assess the performance of their current strategies, and refine operational objectives to align with demand while enhancing service quality. By incorporating advanced data series modeling and analytics, Demand Planning significantly improves the accuracy of forecasting within the supply chain. This increased agility in responding to market fluctuations can lead to superior service levels and more efficient inventory management, ultimately boosting overall productivity. Furthermore, Demand Planning equips businesses with unmatched capabilities to handle the diverse and growing range of factors necessary for developing trustworthy forecasts and effective supply chain strategies, ensuring they remain competitive in a dynamic marketplace.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Avatier Identity Anywhere Yes 
CAQ.Net Yes 
Codeless Platforms BPA Platform Yes 
CompuFACT Yes 
DDS Yes 
FortnaWES Yes 
Fracttal Yes 
IST Ship-Link Yes 
LinkedIn Sales Navigator Yes 
MRO360 Yes 
Objective 3Sixty Yes 
Selectron Relay Yes 
StarfishETL Yes 
Syniti Data Connectivity Yes 
TCS CHROMA Yes 
Tekst Yes 
Whistle Messaging Yes 
Znode Yes 
extrakt.AI Yes 
iTAC.MES.Suite Yes 

Integrations

Avatier Identity Anywhere No 
CAQ.Net No 
Codeless Platforms BPA Platform No 
CompuFACT No 
DDS No 
FortnaWES No 
Fracttal No 
IST Ship-Link No 
LinkedIn Sales Navigator No 
MRO360 No 
Objective 3Sixty No 
Selectron Relay No 
StarfishETL No 
Syniti Data Connectivity No 
TCS CHROMA No 
Tekst No 
Whistle Messaging No 
Znode No 
extrakt.AI No 
iTAC.MES.Suite No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

Infor

Founded

2002

Country

United States

Website

www.infor.com/products/customer-experience-suite/crm

Vendor Details

Company Name

Infor

Founded

2002

Country

United States

Website

www.infor.com/products/demand-planning

Product Features

CRM

Calendar/Reminder System Yes 
Call Logging Yes 
Document Storage Yes 
Email Marketing Yes 
Internal Chat Integration Yes 
Lead Scoring No 
Marketing Automation Integration Yes 
Mobile Access Yes 
Quotes / Proposals No 
Segmentation Yes 
Social Media Integration Yes 
Task Management Yes 
Territory Management Yes 

Product Features

Demand Planning

Capacity Planning No 
Data Visualization No 
Historical Reporting No 
Inventory Optimization No 
Planned vs Actual Tracking No 
Product Introduction Planning No 
Promotions Management No 
Replenishment Management No 
Sales Forecasting No 
Supply Forecasting No 

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