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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

Envision possessing a precise digital model that encapsulates both the natural and human-made components affecting your sanitary sewer, stormwater, or combined sewer systems. With InfoWorks ICM at your disposal, you face no limitations. Renowned globally among cities and engineering firms, InfoWorks ICM sets a benchmark in enhancing the efficacy of flood management, stormwater, and sewer infrastructures. It caters to the needs of both small municipalities and large enterprises, ensuring that every organization finds an appropriate solution for effective system management. This innovative tool empowers you to oversee your city's infrastructure with confidence, ensuring water quality is maintained, penalties are avoided, and flood hazards are minimized. By facilitating the creation of a comprehensive model that encompasses significant features in natural and built environments, InfoWorks ICM allows engineers to incorporate manholes, pipes, inlets, bridges, sluices, weirs, and pumps for precise 1D hydrodynamic and 2D simulations, ultimately improving decision-making and operational efficiency. The versatility of InfoWorks ICM makes it an indispensable asset for modern infrastructure management.

Description

inHANCE offers the leading software ecosystem designed for water and sewer utilities, with optional components tailored to fit every utility. We have a suite of products that are easy to use, ranging from your core billing system to Mobile Workforce Management solutions and a web portal for your customers to view and pay bills, change their account info, and receive communications from your office. As a part of the Harris Utilities ecosystem you also get access to a host of complementary products at discounted rates, and you can be confident that you will always have support with our unique "Software for Life" policy.

API Access

Has API No 

API Access

Has API Yes 

Screenshots View All

Screenshots View All

Integrations

Itron Enterprise Meter Data Management No 
Paymentus No 
QuickBooks Online No 
Trimble Cityworks No 

Integrations

Itron Enterprise Meter Data Management Yes 
Paymentus Yes 
QuickBooks Online Yes 
Trimble Cityworks Yes 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

$1000/year
We carefully assess each client's needs and work with them to find a set of features at a price that's good value for both businesses. Pricing can vary depending on utility size, on premises/cloud, module selection, and customization requirements.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises Yes 
iPhone App No 
iPad App No 
Android App No 
Windows Yes 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support No 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

Autodesk

Founded

1982

Country

United States

Website

www.autodesk.com/products/infoworks-icm/overview

Vendor Details

Company Name

inHance Utilities

Founded

1972

Country

United States

Website

inhanceutilities.com

Product Features

Product Features

Utility Billing

ACH Payment Processing Yes 
Account Management Yes 
Billing & Invoicing Yes 
Cable No 
Collections Management Yes 
Customer Management Yes 
Electricity Yes 
Meter Management Yes 
Metered Billing Yes 
Move In / Move Out Yes 
Natural Gas Yes 
Non-Metered Billing Yes 
Online Payment Processing Yes 
Penalty / Cut-Off Processing Yes 
Rate Management Yes 
Service Call Management Yes 
Trash Yes 
Water Yes 
Work Order Management Yes 

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