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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

Info-Tech CRM serves as a comprehensive customer relationship management solution tailored for small and medium enterprises, enabling them to enhance their sales operations effectively. This platform allows businesses to seamlessly capture leads from Google and Facebook advertisements, consolidating them in one accessible location. It covers the entirety of the sales process, facilitating everything from lead management and follow-ups to generating quotes and collecting payments. With integrated tools for accounting, HR management, and communication, it simplifies workflows and minimizes the reliance on various separate applications. Additionally, the platform incorporates AI-driven functionalities that aid in composing emails, providing sales analytics, and suggesting next actions. A mobile application empowers sales teams to oversee leads and monitor activities while on the move. To further boost efficiency, automated reminders and workflows are in place, ensuring timely follow-ups that can lead to better conversion rates. In essence, Info-Tech CRM streamlines the management of sales processes, enhancing both productivity and revenue growth while allowing businesses to focus on what they do best. Ultimately, it represents a modern approach to sales management, making it an indispensable tool for SMEs.

Description

Zivux.ai is an affordable CRM solution tailored for small and medium enterprises in India and the Middle East. It features eight interconnected modules: Lead Management (which encompasses capturing, qualifying, and distributing leads), Pipeline Management (that handles deal stages, forecasting, and win/loss analysis), Sales Activity (covering calls, meetings, follow-ups, and active pursuits), Marketing & Campaign Engine (including email, WhatsApp communications, broadcasts, and lead nurturing), Customer Support (which manages tickets, SLA tracking, and a knowledge base), Task Management (that allows for assignments, deadlines, and automation), Reports & Dashboards (featuring over ten live charts for conversion rates, aging, agent performance, source distribution, missed follow-ups, and priority allocation), and HR & Attendance (providing geo-tagged clock in/out capabilities, leave management, and monthly reporting). It offers role-based access for different positions such as Manager, Salesperson, and Engineer. Furthermore, it seamlessly integrates with the native WhatsApp Business API, provides a RESTful API for easy ERP and website integrations, and ensures data security with an AES-encrypted layer. This versatile CRM has already been implemented in countries like India, Egypt, and Oman, showcasing its adaptability and effectiveness in various markets.

API Access

Has API

API Access

Has API

Screenshots View All

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Screenshots View All

Integrations

Facebook
WhatsApp

Integrations

Facebook
WhatsApp

Pricing Details

$2
Free Trial
Free Version

Pricing Details

$30 per month (5 users)
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Info-Tech Systems Ltd

Founded

2007

Country

Singapore

Website

www.info-tech.com.sg/crm-software

Vendor Details

Company Name

Proeffico Solutions Pvt Ltd

Founded

2020

Country

India

Website

zivux.ai

Product Features

CRM

Calendar/Reminder System
Call Logging
Document Storage
Email Marketing
Internal Chat Integration
Lead Scoring
Marketing Automation Integration
Mobile Access
Quotes / Proposals
Segmentation
Social Media Integration
Task Management
Territory Management

Product Features

CRM

Calendar/Reminder System
Call Logging
Document Storage
Email Marketing
Internal Chat Integration
Lead Scoring
Marketing Automation Integration
Mobile Access
Quotes / Proposals
Segmentation
Social Media Integration
Task Management
Territory Management

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