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Description
Influence.io serves as a versatile platform for loyalty and referrals, enabling ecommerce and direct-to-consumer brands to effectively establish, oversee, and expand their customer loyalty and referral initiatives. This platform allows merchants to incentivize customers by awarding points for various activities, including making purchases, writing reviews, and engaging on social media, which can then be exchanged for valuable perks, discounts, or rewards. Additionally, it features loyalty tiers that permit brands to tailor rewards according to different levels of customer loyalty, alongside digital stamp cards compatible with Apple and Google Wallet, membership options, and referral rewards to motivate current customers to attract new ones. The seamless integration with popular ecommerce and marketing solutions like Shopify, BigCommerce, Klaviyo, and Gorgias ensures a quick and straightforward setup, eliminating the need for complex custom development. Moreover, Influence.io's user-friendly interface enhances customer engagement, making it easier for brands to foster meaningful relationships with their clientele.
Description
Salesforce Loyalty Management is an all-encompassing platform aimed at assisting businesses in developing and overseeing intelligent, customized loyalty programs that boost customer interaction and enhance their lifetime value. Constructed on the Salesforce Customer 360 Platform, this tool allows organizations to design loyalty initiatives with various tiers, points, benefits, and rewards specifically suited for both B2B and B2C audiences. It facilitates partnerships across different industries, enabling customers to accumulate and redeem rewards with multiple brands, while also providing resources for efficiently onboarding partners and coordinating joint promotional efforts. Leveraging AI-driven features, it empowers businesses to pinpoint brand advocates, manage referral initiatives, and offer personalized promotions rooted in customer data and behavior patterns. Furthermore, when integrated with Salesforce Marketing Cloud, Service Cloud, and Tableau, Loyalty Management ensures a cohesive view of the customer, promoting seamless engagement across every interaction point. This comprehensive approach not only enhances customer loyalty but also drives sustainable business growth over time.
API Access
Has API
API Access
Has API
Integrations
Apple Wallet
Attentive
BigCommerce
Google Wallet
Gorgias
Klaviyo
Loop
REVIEWS.io
Recharge
Salesforce
Integrations
Apple Wallet
Attentive
BigCommerce
Google Wallet
Gorgias
Klaviyo
Loop
REVIEWS.io
Recharge
Salesforce
Pricing Details
$49 per month
Free Trial
Free Version
Pricing Details
$20,000 per month
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Influence
Founded
2021
Country
United States
Website
www.influence.io
Vendor Details
Company Name
Salesforce
Founded
1999
Country
United States
Website
www.salesforce.com/marketing/loyalty-management/
Product Features
Customer Advocacy
Advocate Management
Campaign Management
Communication Management
Community Management
Gamification
Referral Tracking
Reporting/Analytics
Rewards Program
Social Engagement
Customer Loyalty
CRM
Corporate Memberships
Customer Activity Tracking
Discount Management
Gift Card System
Loyalty Card System
Member Portal
Membership Management
No-Card Loyalty System
Referral Tracking
Rewards Management
Loyalty Management
CRM
Customer Activity Tracking
Discount Management
Gift Card System
Loyalty Card System
Member Portal
Membership Management
No-Card Loyalty System
Referral Tracking
Rewards Management
White Label
Product Features
Customer Loyalty
CRM
Corporate Memberships
Customer Activity Tracking
Discount Management
Gift Card System
Loyalty Card System
Member Portal
Membership Management
No-Card Loyalty System
Referral Tracking
Rewards Management
Loyalty Management
CRM
Customer Activity Tracking
Discount Management
Gift Card System
Loyalty Card System
Member Portal
Membership Management
No-Card Loyalty System
Referral Tracking
Rewards Management
White Label