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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

InfiniteKM is a cloud-driven solution designed to provide a uniform and compliant Customer Experience (CX) across all interactions by enhancing Knowledge Management (KM). It ensures that customers receive timely and accurate information, fostering an engaged and compliant business model with uniform service delivery. By integrating seamlessly with existing technologies like Salesforce, Dynamics, and SharePoint, the InfiniteKM platform promotes governance, risk management, and compliance throughout the organization, empowering teams with the necessary answers. Leading organizations depend on InfiniteKM daily to guarantee that their teams and customers access timely and relevant information across all channels, thereby enhancing CX and ensuring better compliance. Additionally, the platform is utilized to promote strategic alignment among leadership, cultivate team culture, and boost employee engagement, which collectively enhances their capability to provide exceptional CX. This comprehensive approach not only bolsters efficiency but also paves the way for sustainable growth and innovation within the enterprise.

Description

Boosting customer loyalty swiftly while enhancing the average revenue per client poses significant challenges for many online retailers; it involves delivering an optimal experience to users, showcasing the ideal product(s) at the most opportune moment and on the correct page, all while accommodating a vast array of diverse customer profiles. nToklo offers a more captivating experience tailored to each individual, whether they are visiting for the first time or are returning patrons, by presenting them with the products they desire and eliminating the distractions that deter them. Our comprehensive range of products and services, combined with the nToklo Cloud platform, enables this personalization in real time, making it accessible to you whenever needed. Explore our website to discover the enhancements you might be overlooking, and learn how we customize your customers' content in real time, aligning closely with their genuine preferences to drive sales. Additionally, nToklo’s suite of Cloud-based services is specifically designed to support businesses of all sizes, from small online shops to expansive multinational corporations with multiple storefronts. By utilizing our solutions, you can ensure that your business remains competitive and responsive to your customers' evolving needs.

API Access

Has API No 

API Access

Has API Yes 

Screenshots View All

Screenshots View All

Integrations

Genesys Cloud CX No 
Microsoft Dynamics 365 Yes 
Microsoft SharePoint Yes 
Qubit No 
Salesforce Yes 

Integrations

Genesys Cloud CX Yes 
Microsoft Dynamics 365 No 
Microsoft SharePoint No 
Qubit Yes 
Salesforce No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person Yes 

Vendor Details

Company Name

InfiniteKM

Country

United States

Website

www.infinitekm.com/Login.aspx

Vendor Details

Company Name

nToklo

Founded

2010

Country

United Kingdom

Website

ntoklo.com

Product Features

Knowledge Management

Artificial Intelligence (AI) No 
Cataloging / Categorization No 
Collaboration No 
Content Management No 
Decision Tree No 
Discussion Boards No 
Full Text Search No 
Knowledge Base Management No 
Self Service Portal No 

Product Features

eCommerce Personalization

A/B Testing No 
Abandoned Cart Email No 
Dynamic Pricing No 
Offers & Discounts Notifications No 
Personalized Site Navigation No 
Product Recommendations No 
Reporting / Analytics No 
Social Insights No 

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