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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

InfiniteKM is a cloud-driven solution designed to provide a uniform and compliant Customer Experience (CX) across all interactions by enhancing Knowledge Management (KM). It ensures that customers receive timely and accurate information, fostering an engaged and compliant business model with uniform service delivery. By integrating seamlessly with existing technologies like Salesforce, Dynamics, and SharePoint, the InfiniteKM platform promotes governance, risk management, and compliance throughout the organization, empowering teams with the necessary answers. Leading organizations depend on InfiniteKM daily to guarantee that their teams and customers access timely and relevant information across all channels, thereby enhancing CX and ensuring better compliance. Additionally, the platform is utilized to promote strategic alignment among leadership, cultivate team culture, and boost employee engagement, which collectively enhances their capability to provide exceptional CX. This comprehensive approach not only bolsters efficiency but also paves the way for sustainable growth and innovation within the enterprise.

Description

Katalyst functions as an AI-driven sales assistant that enhances your Salesforce pipeline by converting calls, emails, and various signals into actionable Salesforce updates, next steps, and account strategies, enabling enterprise sales representatives to focus on closing deals rather than merely managing tasks. It identifies crucial signals, provides summaries of all interactions, and ensures that each deal remains current by documenting customer engagements through meetings, notes, emails, and calls, subsequently updating the relevant fields in Salesforce. With real-time pipeline information, teams can enhance their forecasting, analyze their pipeline more effectively, and gain insights into win/loss trends without the need for tedious manual CRM upkeep. By leveraging the company's playbook, historical deal data, and context, Katalyst transforms every interaction into meaningful action, suggesting appropriate next steps and automatically logging them back into Salesforce. Furthermore, it highlights significant deal indicators, such as changes in leadership, new hires, industry events, news updates, 10-K filings, and website activity, empowering sales representatives to connect with buyers at optimal moments and advance opportunities with assurance. This powerful tool ultimately streamlines the sales process, allowing teams to operate with greater efficiency and confidence in their strategies.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

Salesforce
CircleBack
Fireflies.ai
Gmail
Gong
Google Calendar
HubSpot CRM
Microsoft Dynamics 365
Microsoft Outlook
Microsoft SharePoint
Notion
Slack

Integrations

Salesforce
CircleBack
Fireflies.ai
Gmail
Gong
Google Calendar
HubSpot CRM
Microsoft Dynamics 365
Microsoft Outlook
Microsoft SharePoint
Notion
Slack

Pricing Details

No price information available.
Free Trial
Free Version

Pricing Details

No price information available.
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

InfiniteKM

Country

United States

Website

www.infinitekm.com/Login.aspx

Vendor Details

Company Name

Katalyst

Founded

2024

Country

United States

Website

www.joinkatalyst.com

Product Features

Knowledge Management

Artificial Intelligence (AI)
Cataloging / Categorization
Collaboration
Content Management
Decision Tree
Discussion Boards
Full Text Search
Knowledge Base Management
Self Service Portal

Product Features

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Extendons