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features
design
support

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Description

Infermedica is a leading digital health company, specializing in AI-powered solutions for early symptoms assessment, digital triage and care navigation. Through its technology healthcare organizations can introduce solutions for symptoms checking, patient intake, follow-up, call center support and more. Infermedica’s Medical Guidance Platform is a Class IIb Medical Device under the MDR in the European Union, and is developed with the highest standards of quality and data protection, compliant with ISO, HIPAA, GDPR, SOC2. Infermedica has been adeptly interweaving cutting edge technologies, including AI, LLMs, and NLP, with the proven Medical Knowledge and Inference Engine that lies in the core of its technologies. Those technologies can be accessed through various touchpoints, including web, mobile, call centers, voice agents and chat bots. Infermedica’s solutions achieve 94% of accuracy. Infermedica is continuously working on the development of engaging and empathetic solutions, such as agentic AI, that bring medical benefits with full transparency of the underlying medical reasoning and data processing. Infermedica is used by over 100 healthcare organizations in over 30 countries, including leaders like Allianz Partners, Médis, Microsoft, Teladoc Health, and Sana Kliniken. It is available over 20 languages, and has completed more than 23 million successful health checks to date. Infermedica also provides Symptomate, a symptom checker free for individuals wishing to better understand their symptoms. To learn more, visit our webpage.

Description

Q-Consultation gives healthcare organizations a ready-made, white-label telehealth app they can launch under their own brand. It is designed for clinics, provider groups, and digital health startups that need virtual care without a long development project. The patient experience starts with an AI agent that conducts intake, asking about symptoms and the reason for the visit and handing the provider a concise summary before the call. Consultations take place over HIPAA-compliant video, with secure chat and document sharing before and after each visit. Appointment scheduling, a waiting room with a provider queue, and admin tools for managing users come standard. Organizations can host it on their own domain with their branding or embed it in an existing website or app. QuickBlox provides SOC 2 Type 2 certified hosting, a HIPAA Cloud plan with a BAA, and on-premises options for Enterprise. Financial services, education, and coaching firms also use it for client consultations.

API Access

Has API No 

API Access

Has API Yes 

Screenshots View All

Screenshots View All

Integrations

Adobe Acrobat Reader No 
Android No 
Apple iOS No 
Flutter No 
JavaScript No 
QuickBlox No 
React No 
React Native No 

Integrations

Adobe Acrobat Reader Yes 
Android Yes 
Apple iOS Yes 
Flutter Yes 
JavaScript Yes 
QuickBlox Yes 
React Yes 
React Native Yes 

Pricing Details

No price information available.
Free Trial Yes 
Free Version No 

Pricing Details

custom pricing depending on configuration and deployment.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App No 
Android App Yes 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises Yes 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

Infermedica

Founded

2012

Country

Poland

Website

infermedica.com

Vendor Details

Company Name

QuickBlox

Founded

2011

Country

United Kingdom

Website

quickblox.com/products/white-label-telehealth/

Product Features

Artificial Intelligence

Chatbot Yes 
For Healthcare Yes 
For Sales No 
For eCommerce No 
Image Recognition No 
Machine Learning Yes 
Multi-Language Yes 
Natural Language Processing Yes 
Predictive Analytics Yes 
Process/Workflow Automation Yes 
Rules-Based Automation Yes 
Virtual Personal Assistant (VPA) Yes 

Product Features

Telemedicine

Appointment Reminders Yes 
Appointment Scheduling Yes 
Chat / Messaging Yes 
E-Prescribing No 
For Medical Purposes No 
HIPAA Compliant Yes 
Multi-Provider Practice Yes 
Online Forms Yes 
Patient Queue Management Yes 
Practice Management Yes 
Remote Treatment Plans No 
Teleradiology No 
Video Conferencing Yes 

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