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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

IndiaCRM is a cloud-based platform designed to enhance customer relationship management for small and medium enterprises in India. It integrates lead capturing and contact management with a visual sales pipeline to facilitate deal tracking. The sales functionalities encompass lead follow-up, reporting, and task automation, while its billing capabilities are tailored for GST compliance, including calculations for CGST, SGST, and IGST. Furthermore, the platform offers additional modules for managing khata, inventory, HR, payroll, and customer portals. Businesses can easily gather leads from web forms and various marketplaces, with features that cater to diverse sectors such as real estate, healthcare, education, manufacturing, logistics, and retail. Accessible via web browsers and mobile applications on Android and iOS, IndiaCRM allows for unlimited user access across its various business modules. Moreover, it includes AI-driven lead scoring and automated task assignment to streamline sales processes even further, ensuring that users can optimize their workflow efficiently.

Description

TatvaCRM is a specialized customer relationship management system designed specifically for the BFSI sector in India, catering to non-banking financial companies (NBFCs), direct selling agents (DSAs), insurance brokers, and debt advisory firms, as well as small and medium-sized businesses in sales, agencies, and manufacturing. What distinguishes it from conventional CRMs includes a loan-file data architecture tailored for loan origination rather than a repurposed deal pipeline, the ability to handle multi-lender applications allowing one applicant to have multiple loan files with different banks or NBFCs, and comprehensive DSA network management features like sub-agent hierarchies, commission distributions, and payout grids. Additionally, it incorporates an insurance renewal calendar equipped with automated reminders, ensures schema-per-tenant PostgreSQL isolation to protect customer data, is designed to be compliant with Data Protection and Privacy regulations, and features pricing in Indian Rupees with no minimum seat requirements. TatvaCRM is also free indefinitely for small teams, with no need for credit card information or concerns about trial expiration. Standard functionalities include modules for managing contacts, companies, deals, leads, tasks, activities, custom fields, custom pipelines, role-based access, bulk import/export capabilities, email integration, and file uploads. Developed in Pune by Tatva Fintech Private Limited, which was established by Anil Agarwal, a chartered accountant with over 15 years of experience in BFSI advisory, TatvaCRM aims to streamline operations and enhance efficiency in the financial services sector.

API Access

Has API Yes 

API Access

Has API No 

Screenshots View All

No images available

Screenshots View All

No images available

Integrations

ChatGPT Yes 
Claude Desktop Yes 
Cursor Yes 
Gemini Yes 
IndiaMART Yes 
Model Context Protocol (MCP) Yes 
Perplexity Yes 

Integrations

ChatGPT No 
Claude Desktop No 
Cursor No 
Gemini No 
IndiaMART No 
Model Context Protocol (MCP) No 
Perplexity No 

Pricing Details

$0
The free plan includes unlimited users and contacts, with no per-seat charge. The plan includes business modules such as CRM, GST invoicing, HR and payroll, inventory, and customer portal features.
Free Trial No 
Free Version Yes 

Pricing Details

$0
Free Trial No 
Free Version Yes 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App No 
Android App Yes 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

IndiaCRM

Founded

2023

Country

India

Website

indiacrm.in

Vendor Details

Company Name

Tatva Fintech Private Limited

Founded

2025

Country

India

Website

tatvacrm.com

Product Features

CRM

Calendar/Reminder System No 
Call Logging No 
Document Storage No 
Email Marketing No 
Internal Chat Integration No 
Lead Scoring No 
Marketing Automation Integration No 
Mobile Access No 
Quotes / Proposals No 
Segmentation No 
Social Media Integration No 
Task Management No 
Territory Management No 

Product Features

CRM

Calendar/Reminder System No 
Call Logging No 
Document Storage No 
Email Marketing No 
Internal Chat Integration No 
Lead Scoring No 
Marketing Automation Integration No 
Mobile Access No 
Quotes / Proposals No 
Segmentation No 
Social Media Integration No 
Task Management No 
Territory Management No 

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