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Average Ratings 0 Ratings

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ease
features
design
support

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Description

In today's business environment, managing spreadsheet risks and navigating low-code/no code platforms and open source tools is crucial. These resources are extremely valuable, but they also come with risks, such as inaccurate data, outdated information, and compatibility problems with your production systems. Your business can be put at risk if your IT team does not know the extent of open-source and low-code software deployments within your organization. Incisive Analytics Basics gives you the power and knowledge to identify, manage and mitigate these risks. Learn how to navigate the chaos of "unknown unknowns", and gain current knowledge about critical analytics assets, such as spreadsheets and low-code/no code and open-source software. Ensure accurate, consistent, and secure analysis of spreadsheets, open-source, low-code/no code, and other critical applications.

Description

Transform your IT and enterprise workflows with AI-driven solutions that enable rapid service launches, enhance productivity, and create exceptional user experiences by reimagining ITSM/ESM through predictive and generative AI. Simplify operations, minimize complexity, foster collaboration throughout your organization, and accelerate business outcomes. By harnessing the power of predictive and generative AI, alongside automation and low-code/no-code solutions, you can significantly improve enterprise efficiency. Deliver an engaging, omnichannel experience that satisfies employees, partners, and customers alike. Achieve service request resolution up to 50% faster with agile ITSM/ESM functionalities on a unified, lightweight platform fueled by innovative AI technology. Expedite service management and deployment with intuitive low-code and no-code capabilities, allowing teams to swiftly adapt to changing needs. Automate your service requirements and eradicate manual operations with scalable solutions designed to accommodate teams of any size, paving the way for a more streamlined future. The integration of AI into your workflows not only optimizes processes but also empowers your workforce to focus on strategic initiatives.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

Amazon Web Services (AWS)
BMC Helix ITSM
Concourse
Entellio
Jira
Microsoft Dynamics 365
Microsoft Intune
ServiceNow
Tata Communications
Xcellerator

Integrations

Amazon Web Services (AWS)
BMC Helix ITSM
Concourse
Entellio
Jira
Microsoft Dynamics 365
Microsoft Intune
ServiceNow
Tata Communications
Xcellerator

Pricing Details

No price information available.
Free Trial
Free Version

Pricing Details

No price information available.
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Incisive Software

Founded

2009

Country

United States

Website

incisive.com/solution-overview/

Vendor Details

Company Name

SymphonyAI

Founded

2017

Country

United States

Website

www.symphonyai.com/itsm/apex-platform/

Product Features

Risk Management

Alerts/Notifications
Auditing
Business Process Control
Compliance Management
Corrective Actions (CAPA)
Dashboard
Exceptions Management
IT Risk Management
Internal Controls Management
Legal Risk Management
Mobile Access
Operational Risk Management
Predictive Analytics
Reputation Risk Management
Response Management
Risk Assessment

Product Features

IT Asset Management

Asset Tracking
Audit Management
Compliance Management
Configuration Management
Contract/License Management
Cost Tracking
Depreciation Management
IT Service Management
Inventory Management
Maintenance Management
Procurement Management
Requisition Management
Supplier Management

IT Management

Capacity Monitoring
Compliance Management
Event Logs
Hardware Inventory
IT Budgeting
License Management
Patch Management
Remote Access
Scheduling
Software Inventory
User Activity Monitoring

IT Service

Contract Management
IT Asset Management
Incident Management
Knowledge Management
Release Management
Self Service Portal
Service Catalog
Service Reporting
Ticket Management

ITSM

Asset Tracking
Availability Management
Change Management
Configuration Management
Contract/License Management
Dashboard
Incident Management
Problem Management
Project Management
Release & Deployment Management
Self Service Portal

Service Desk

CMDB
Change Management
IT Asset Management
Incident Management
Knowledge Base
Mobile Access
Procurement Management
Remote Control
SLA Management
Self Service Portal

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