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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

Incident Insight is a cloud-hosted software solution designed for incident investigation and root-cause analysis, allowing organizations to visually chart, assess, and derive lessons from previous incidents to implement preventive measures against future occurrences. This tool streamlines and speeds up the conventional process of incident investigation by providing features like drag-and-drop diagram creation, customizable metadata, and user-friendly tools for constructing diagrams that dissect various elements such as threats, events, barriers, causes, and root causes, thereby offering users a comprehensive understanding of what transpired and the reasons behind it. Teams can document barrier failures, incorporate supporting documents, and attach images or files, as well as analyze and compare data across different diagrams. Additionally, it facilitates the sharing of findings through live workspace links, downloadable images, or by exporting reports in Word or Excel formats, making it ideal for presentations and documentation. With its cloud-based nature, Incident Insight promotes seamless collaboration, allowing multiple team members to engage and cooperate from any location. This flexibility enhances teamwork and ultimately leads to more robust incident management practices.

Description

root9 is an Alert Management, On-Call, and IT service management (ITSM) platform for IT Operations, NOC, SRE, DevOps, Platform Engineering, and Infrastructure teams. It runs the full operational lifecycle on one foundation that learns from your operation itself, so alerts, incidents, changes, problems, requests, and on-call response all share the same operational identity, memory, and understanding. root9 provides alert management, event correlation, incident management, problem management, change management, service request management, on-call and escalation management, knowledge management, operational analytics, automation, and collaboration in Microsoft Teams and Slack. AI agents assist on every record, from incident investigation and change preflight checks to problem root cause and request fulfillment, with the evidence and reasoning shown so your team decides what happens next. Instead of a CMDB nobody keeps current, root9 builds operational identity from real activity through its Identity Correlation Database (ICDB): a self-building inventory earned by evidence, not maintained by hand. By combining alert data, response behavior, ownership, correlations, and operational history, root9 reduces alert fatigue, improves incident response, increases visibility, and uncovers the operational patterns that traditional monitoring and observability tools often miss. It gets sharper every time you use it. Built to learn, not to be taught. Works alongside Splunk, Datadog, Grafana, Azure Monitor, CloudWatch, New Relic, Prometheus, Dynatrace, ServiceNow, Jira, Microsoft Teams, Slack, and more, complementing your existing monitoring and ITSM investments.

API Access

Has API No 

API Access

Has API Yes 

Screenshots View All

Screenshots View All

Integrations

Azure Monitor No 
Checkmk No 
Datadog No 
Dynatrace No 
Elasticsearch No 
Honeybadger No 
LogRhythm SIEM No 
Microsoft Excel Yes 
Nagios Core No 
Opsgenie No 
Paessler PRTG No 
Papertrail No 
Prometheus No 
SigNoz No 
Splunk AppDynamics No 
Sumo Logic No 
Uptime Kuma No 
Wazuh No 
WhatsUp Gold No 
Zabbix No 

Integrations

Azure Monitor Yes 
Checkmk Yes 
Datadog Yes 
Dynatrace Yes 
Elasticsearch Yes 
Honeybadger Yes 
LogRhythm SIEM Yes 
Microsoft Excel No 
Nagios Core Yes 
Opsgenie Yes 
Paessler PRTG Yes 
Papertrail Yes 
Prometheus Yes 
SigNoz Yes 
Splunk AppDynamics Yes 
Sumo Logic Yes 
Uptime Kuma Yes 
Wazuh Yes 
WhatsUp Gold Yes 
Zabbix Yes 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

$179/month unlimited users
Free Trial Yes 
Free Version Yes 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

Salus Suite

Country

United States

Website

incident-insight.com

Vendor Details

Company Name

root9

Founded

2026

Country

United States

Website

root9.io

Product Features

Incident Response

Attack Behavior Analytics No 
Automated Remediation No 
Compliance Reporting No 
Forensic Data Retention No 
Incident Alerting No 
Incident Database No 
Incident Logs No 
Incident Reporting No 
Privacy Breach Reporting No 
SIEM Data Ingestion / Correlation No 
SLA Tracking / Management No 
Security Orchestration No 
Threat Intelligence No 
Timeline Analysis No 
Workflow Automation No 
Workflow Management No 

Product Features

Incident Response

Attack Behavior Analytics No 
Automated Remediation No 
Compliance Reporting Yes 
Forensic Data Retention No 
Incident Alerting Yes 
Incident Database Yes 
Incident Logs Yes 
Incident Reporting Yes 
Privacy Breach Reporting No 
SIEM Data Ingestion / Correlation No 
SLA Tracking / Management Yes 
Security Orchestration No 
Threat Intelligence No 
Timeline Analysis Yes 
Workflow Automation Yes 
Workflow Management No 

Alternatives

Alternatives