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Description
IncidentIQ is committed to supporting teaching, learning and asset management by transforming technology support, asset administration and services delivery to meet today's needs of K-12 schools. IncidentIQ is digitizing service delivery in K-12 schools to empower teachers, students, and support staff. IncidentIQ is revolutionizing how school districts offer and manage services, from help desk ticketing to IT asset management and maintenance work orders. Get learning devices into students' hands quickly. You can quickly check out devices. You can track previous ownership and storage location. Asset management tools for enterprises, designed to handle the complexity of today's K-12 technology. Asset management software allows you to keep track of important asset information in real time. This software reduces administrative costs, streamlines the service management process, and gives you greater visibility into asset usage.
Description
Onflo is a comprehensive service management platform designed for K-12 education, aimed at consolidating requests, automating processes, and enhancing service delivery within school districts. By integrating all incoming communications from families, students, and staff into a singular system, it enables districts to respond more efficiently and provide consistent, timely assistance. Tailored specifically for educational settings, Onflo replaces disparate tools with a cohesive service model that fosters interdepartmental connections and minimizes operational barriers. Employing automation and AI, it directs inquiries to the appropriate personnel, which accelerates response times and strengthens accountability throughout district operations. Administrators benefit from its dashboards and analytics that offer real-time insights into service performance, empowering them to spot trends, evaluate satisfaction, and make informed decisions based on data. Additionally, Onflo enhances its functionality by incorporating digital call center capabilities and chatbot integrations, facilitating seamless omnichannel communication to better serve the school community. Ultimately, this platform not only streamlines processes but also ensures that the needs of students and families are met more effectively.
API Access
Has API
API Access
Has API
Integrations
Active Directory
Administrator's Plus
Aeries
ClassDojo
Duolingo
Formative
Infinite Campus
Jamf Pro
Kahoot!
Khan Academy
Integrations
Active Directory
Administrator's Plus
Aeries
ClassDojo
Duolingo
Formative
Infinite Campus
Jamf Pro
Kahoot!
Khan Academy
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Incident IQ
Country
United States
Website
www.incidentiq.com
Vendor Details
Company Name
K12 Insight
Founded
2002
Country
United States
Website
www.k12insight.com/platform/
Product Features
Asset Tracking
Activity Tracking
Audit Trails
Barcoding / RFID
Checkout / Check-In
Depreciation Tracking
Disposal Tracking
Inventory Management
Location Tracking
QR Codes
Reservations
Service History
CMMS
Asset Tracking
Calibration Management
Inventory Control
Key & Lock Management
Mobile Access
Preventive Maintenance
Purchasing
Scheduling
Service History Tracking
Technician Management
Work Order Management
Help Desk
Alerts / Escalation
Automated Routing
Community Forums
Customizable Branding
Document Storage
Email Integration
IT Asset Management
Incident Management
Interaction Tracking
Knowledge Base
Known Issue Management
Live Chat
Multi-Channel Communication
Multiple Brands / Products
Network Monitoring
Real-time Chat
Self Service Portal
Service Level Agreement (SLA) Management
Ticket Management
Inventory Management
Alerts/Notifications
Barcoding / RFID
Forecasting
Inventory Optimization
Kitting
Manufacturing Inventory Management
Mobile Access
Multi-Channel Management
Product Identification
Reorder Management
Reporting/Analytics
Retail Inventory Management
Supplier Management
Warehouse Management
K-12
Attendance Tracking
Classroom Management
Communication Management
Curriculum Management
Enrollment Management
Financial Management
Parent Portal
Progress Reports
Skill Testing
Student Information / Records
School Management
Bookstore Management
Cafeteria Management
Curriculum Management
Facility Management
Financial Management
Higher Education
Housing Management
Independent / Private
K-12
Library Management
Online Calendar
Online Payments
Parent / Student Portal
Preschool
Reporting/Analytics
School District
Special Education
Vocational / Trade Schools
Product Features
K-12
Attendance Tracking
Classroom Management
Communication Management
Curriculum Management
Enrollment Management
Financial Management
Parent Portal
Progress Reports
Skill Testing
Student Information / Records
School Management
Bookstore Management
Cafeteria Management
Curriculum Management
Facility Management
Financial Management
Higher Education
Housing Management
Independent / Private
K-12
Library Management
Online Calendar
Online Payments
Parent / Student Portal
Preschool
Reporting/Analytics
School District
Special Education
Vocational / Trade Schools
