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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

Inboxful is a cloud-based platform designed to assist customer service teams in managing inquiries in both Arabic and English across various social messaging channels. It integrates conversations from WhatsApp, Facebook Messenger, and Instagram with customer histories, service cases, callbacks, and analytical reports. Each agent can take ownership of specific discussions, while entire departments oversee assigned service cases. Additionally, teams have the capability to include internal notes, categorize conversations with labels, and generate reports for analysis. The Professional and Contact Center plans offer advanced features such as routing, customizable workflows, and a comprehensive knowledge base, along with AI-generated draft responses for agents to review. The Contact Center plan further enhances functionality by incorporating chatbot replies with pre-approved answers, read-only ERP lookups, and a Grandstream UCM hotline connector after an assessment of the site. Users can access Inboxful through both desktop and mobile browsers; however, the activation of certain channels is contingent on customer account permissions and testing protocols, while in-app phone features necessitate configuration and trial calls to ensure proper operation. This flexibility allows teams to tailor their customer service strategies effectively.

Description

Voxily is a Chrome extension designed to assist users in composing replies and comments on platforms such as X, LinkedIn, and Reddit. By leveraging visible conversation context, saved personas, examples of writing styles, tone options, and curated knowledge, it crafts text directly within the reply fields of supported sites. Users have the option to enhance their initial drafts using the Fix My Reply feature or to create posts and professional direct-message drafts through Voxily Chat. The free version comes with certain limitations, including daily usage caps, one persona, and five entries of knowledge, while the Pro version provides increased usage limits, additional personas and knowledge entries, a Brand Mode, and customizable reply variations. Users maintain full control over the editing and publishing process, as Voxily does not automatically send or post messages on their behalf. The extension is designed for use on desktop Chrome and requires users to sign in, utilizing hosted AI so that individuals do not need to provide their own API key. It caters to a diverse audience, including founders, creators, sales professionals, marketers, and others who actively participate in discussions on these social media platforms. With its array of features, Voxily aims to streamline communication and enhance engagement for its users.

API Access

Has API No 

API Access

Has API Yes 

Screenshots View All

Screenshots View All

No images available

Integrations

Facebook Messenger Yes 
Instagram Yes 
LinkedIn No 
Reddit No 
WhatsApp Yes 
X (Twitter) No 

Integrations

Facebook Messenger No 
Instagram No 
LinkedIn Yes 
Reddit Yes 
WhatsApp No 
X (Twitter) Yes 

Pricing Details

$100 per month
Outside Egypt: Team USD 100 monthly and USD 400 setup; Professional USD 200 monthly and USD 800 setup; Contact Center USD 300 monthly and USD 1200 setup. Egyptian pricing is quoted separately.
Free Trial No 
Free Version No 

Pricing Details

$12.99/mo or $120/yr
Pro is $12.99 per month or $120 per year with annual billing. The Free plan includes daily usage limits, one persona, and five knowledge entries.
Free Trial No 
Free Version Yes 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

Bokha

Country

Egypt

Website

inboxful.net

Vendor Details

Company Name

Voxily

Founded

2026

Country

Bangladesh

Website

www.getvoxily.com

Product Features

Customer Service

Alerts / Escalation No 
Appointment Management No 
Call Center Management Yes 
Email Management No 
Knowledge Base No 
Live Chat No 
Performance Metrics Yes 
Queue Management No 
Self Service Portal No 
Social Media Integration Yes 
Surveys & Feedback Yes 
Virtual Assistant Yes 
Workflow Management No 

Product Features

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