Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Inboxful is a cloud-based platform designed to assist customer service teams in managing inquiries in both Arabic and English across various social messaging channels. It integrates conversations from WhatsApp, Facebook Messenger, and Instagram with customer histories, service cases, callbacks, and analytical reports. Each agent can take ownership of specific discussions, while entire departments oversee assigned service cases. Additionally, teams have the capability to include internal notes, categorize conversations with labels, and generate reports for analysis. The Professional and Contact Center plans offer advanced features such as routing, customizable workflows, and a comprehensive knowledge base, along with AI-generated draft responses for agents to review. The Contact Center plan further enhances functionality by incorporating chatbot replies with pre-approved answers, read-only ERP lookups, and a Grandstream UCM hotline connector after an assessment of the site. Users can access Inboxful through both desktop and mobile browsers; however, the activation of certain channels is contingent on customer account permissions and testing protocols, while in-app phone features necessitate configuration and trial calls to ensure proper operation. This flexibility allows teams to tailor their customer service strategies effectively.
Description
Voxily is a Chrome extension designed to assist users in composing replies and comments on platforms such as X, LinkedIn, and Reddit. By leveraging visible conversation context, saved personas, examples of writing styles, tone options, and curated knowledge, it crafts text directly within the reply fields of supported sites. Users have the option to enhance their initial drafts using the Fix My Reply feature or to create posts and professional direct-message drafts through Voxily Chat. The free version comes with certain limitations, including daily usage caps, one persona, and five entries of knowledge, while the Pro version provides increased usage limits, additional personas and knowledge entries, a Brand Mode, and customizable reply variations. Users maintain full control over the editing and publishing process, as Voxily does not automatically send or post messages on their behalf. The extension is designed for use on desktop Chrome and requires users to sign in, utilizing hosted AI so that individuals do not need to provide their own API key. It caters to a diverse audience, including founders, creators, sales professionals, marketers, and others who actively participate in discussions on these social media platforms. With its array of features, Voxily aims to streamline communication and enhance engagement for its users.
API Access
Has API
No
API Access
Has API
Yes
Screenshots View All
No images available
Integrations
Facebook Messenger
Yes
Instagram
Yes
LinkedIn
No
Reddit
No
WhatsApp
Yes
X (Twitter)
No
Integrations
Facebook Messenger
No
Instagram
No
LinkedIn
Yes
Reddit
Yes
WhatsApp
No
X (Twitter)
Yes
Pricing Details
$100 per month
Outside Egypt: Team USD 100 monthly and USD 400 setup; Professional USD 200 monthly and USD 800 setup; Contact Center USD 300 monthly and USD 1200 setup. Egyptian pricing is quoted separately.
Free Trial
No
Free Version
No
Pricing Details
$12.99/mo or $120/yr
Pro is $12.99 per month or $120 per year with annual billing. The Free plan includes daily usage limits, one persona, and five knowledge entries.
Free Trial
No
Free Version
Yes
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
No
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
Bokha
Country
Egypt
Website
inboxful.net
Vendor Details
Company Name
Voxily
Founded
2026
Country
Bangladesh
Website
www.getvoxily.com
Product Features
Customer Service
Alerts / Escalation
No
Appointment Management
No
Call Center Management
Yes
Email Management
No
Knowledge Base
No
Live Chat
No
Performance Metrics
Yes
Queue Management
No
Self Service Portal
No
Social Media Integration
Yes
Surveys & Feedback
Yes
Virtual Assistant
Yes
Workflow Management
No