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Description
Inboxful is a cloud-based platform designed to assist customer service teams in managing inquiries in both Arabic and English across various social messaging channels. It integrates conversations from WhatsApp, Facebook Messenger, and Instagram with customer histories, service cases, callbacks, and analytical reports. Each agent can take ownership of specific discussions, while entire departments oversee assigned service cases. Additionally, teams have the capability to include internal notes, categorize conversations with labels, and generate reports for analysis. The Professional and Contact Center plans offer advanced features such as routing, customizable workflows, and a comprehensive knowledge base, along with AI-generated draft responses for agents to review. The Contact Center plan further enhances functionality by incorporating chatbot replies with pre-approved answers, read-only ERP lookups, and a Grandstream UCM hotline connector after an assessment of the site. Users can access Inboxful through both desktop and mobile browsers; however, the activation of certain channels is contingent on customer account permissions and testing protocols, while in-app phone features necessitate configuration and trial calls to ensure proper operation. This flexibility allows teams to tailor their customer service strategies effectively.
Description
OnlyStack serves as management software for agencies, managers, and creators utilizing OnlyFans, accommodating those with multiple creator accounts. It consolidates chats and fan profiles into a collaborative workspace that includes historical spending data, notes, subscription details, and previous purchases alongside ongoing conversations. Teams benefit from features that allow them to distribute paid vault content, categorize fans, initiate mass messaging sequences, and automate various tasks such as welcoming new fans, following up, nudging online fans, and scheduling posts or stories. In addition, analytics provide insights into account performance, while distinct logins, roles, and creator assignments facilitate seamless collaboration across multiple accounts for managers and chatters alike. The platform is accessible through a web interface, desktop applications for macOS and Windows, and a Chrome extension, ensuring versatility and ease of use. Subscribing to paid plans unlocks automations and advanced features, including AI agents on the Pro plan that learn about fans, propose content, respond to unanswered messages, and engage previous buyers within limits set by the agency. Furthermore, a read-only MCP server allows compatible AI applications to access and query team and account information. This comprehensive suite of tools equips agencies and creators with everything they need to manage and grow their presence effectively on the platform.
API Access
Has API
No
API Access
Has API
Yes
Screenshots View All
No images available
Integrations
Claude
No
Claude Duet
No
Claude for Legal
No
Cursor
No
Facebook Messenger
Yes
Instagram
Yes
Model Context Protocol (MCP)
No
OnlyFans
No
WhatsApp
Yes
Integrations
Claude
Yes
Claude Duet
Yes
Claude for Legal
Yes
Cursor
Yes
Facebook Messenger
No
Instagram
No
Model Context Protocol (MCP)
Yes
OnlyFans
Yes
WhatsApp
No
Pricing Details
$100 per month
Outside Egypt: Team USD 100 monthly and USD 400 setup; Professional USD 200 monthly and USD 800 setup; Contact Center USD 300 monthly and USD 1200 setup. Egyptian pricing is quoted separately.
Free Trial
No
Free Version
No
Pricing Details
$49/account/month
The Free plan covers up to 10 accounts. Plus costs $49–$149 per account per month, and Pro costs $99–$199 per account per month; rates depend on each creator account’s monthly earnings. Both plans include a 7-day free trial. Agency pricing is custom.
Free Trial
Yes
Free Version
Yes
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
Yes
Mac
Yes
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
Yes
In Person
No
Vendor Details
Company Name
Bokha
Country
Egypt
Website
inboxful.net
Vendor Details
Company Name
OnlyStack Org
Founded
2025
Country
Estonia
Website
onlystack.com
Product Features
Customer Service
Alerts / Escalation
No
Appointment Management
No
Call Center Management
Yes
Email Management
No
Knowledge Base
No
Live Chat
No
Performance Metrics
Yes
Queue Management
No
Self Service Portal
No
Social Media Integration
Yes
Surveys & Feedback
Yes
Virtual Assistant
Yes
Workflow Management
No
