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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

Inboxful is a cloud-based platform designed to assist customer service teams in managing inquiries in both Arabic and English across various social messaging channels. It integrates conversations from WhatsApp, Facebook Messenger, and Instagram with customer histories, service cases, callbacks, and analytical reports. Each agent can take ownership of specific discussions, while entire departments oversee assigned service cases. Additionally, teams have the capability to include internal notes, categorize conversations with labels, and generate reports for analysis. The Professional and Contact Center plans offer advanced features such as routing, customizable workflows, and a comprehensive knowledge base, along with AI-generated draft responses for agents to review. The Contact Center plan further enhances functionality by incorporating chatbot replies with pre-approved answers, read-only ERP lookups, and a Grandstream UCM hotline connector after an assessment of the site. Users can access Inboxful through both desktop and mobile browsers; however, the activation of certain channels is contingent on customer account permissions and testing protocols, while in-app phone features necessitate configuration and trial calls to ensure proper operation. This flexibility allows teams to tailor their customer service strategies effectively.

Description

Manessa AI is a real-time voice AI you talk to out loud, like a phone call rather than voice notes. Speak hands-free or push-to-talk and the reply starts while the conversation is still warm. There are three companions, each with its own personality: Cipher, curious and honest; Emery, warm and playful; Zenithar, precise and exacting on hard questions. They are built to say what they think, so they push back when an argument doesn't hold up instead of agreeing with everything. Memory is long-term: daily recaps, week and month summaries, and facts that get stronger when they come up again, so a companion can pick up a conversation from months ago. You can see, pin or delete what it knows. The architecture is local-first. History stays on your device, sync between devices is optional and end-to-end encrypted, and the models that write replies run with zero data retention. No ad tracking. Voice and text, seven languages, any modern browser.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Facebook Messenger Yes 
Instagram Yes 
WhatsApp Yes 

Integrations

Facebook Messenger No 
Instagram No 
WhatsApp No 

Pricing Details

$100 per month
Outside Egypt: Team USD 100 monthly and USD 400 setup; Professional USD 200 monthly and USD 800 setup; Contact Center USD 300 monthly and USD 1200 setup. Egyptian pricing is quoted separately.
Free Trial No 
Free Version No 

Pricing Details

€14.99/month
Premium is €14.99 per month and uses one monthly allowance shared across voice and text. Free access includes seven active-use days of voice, followed by free text messaging.
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

Bokha

Country

Egypt

Website

inboxful.net

Vendor Details

Company Name

Manessa AI

Founded

2026

Country

Poland

Website

manessaai.com/

Product Features

Customer Service

Alerts / Escalation No 
Appointment Management No 
Call Center Management Yes 
Email Management No 
Knowledge Base No 
Live Chat No 
Performance Metrics Yes 
Queue Management No 
Self Service Portal No 
Social Media Integration Yes 
Surveys & Feedback Yes 
Virtual Assistant Yes 
Workflow Management No 

Product Features

Conversational AI

Code-free Development No 
Contextual Guidance Yes 
For Developers No 
Intent Recognition No 
Multi-Languages Yes 
Omni-Channel No 
On-Screen Chats Yes 
Pre-configured Bot No 
Reusable Components No 
Sentiment Analysis No 
Speech Recognition Yes 
Speech Synthesis Yes 
Virtual Assistant No 

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