Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
REVEAL HOTEL DATA TO REVENUE
Increase direct bookings and incremental revenue by having the ability to access, optimise and manage your hotel data. We are your single source solution for hotel data.
DATA EXTRACTION
InTouch Data's pmsXtract can securely access, extract, and clean data from a wide range of PMS.
CUSTOMER RELATIONSHIP MAINTENANCE
DataArc, our CRM application, is your complete-function solution for accessing, managing, and monetising guest data.
EMAIL MARKETING
DataArc.mail allows you to create powerful, data-driven communications for your guests.
BUSINESS INTELLIGENCE
HotelSnapShot consolidates both internal and external data, beyond the PMS, in order to help you identify factors that are affecting your hotel.
Description
A comprehensive system designed for modern enterprises integrates CRM, PMS, and invoicing capabilities all in one. Each guest's experience can be tailored even before they set foot in the hotel. Communication can occur through their preferred method, be it text, email, or voice (such as Amazon Alexa). Guests typically only interact with the hotel through a standard confirmation email and a post-stay survey, which fail to establish an engaging communication channel. Streamlined automated communication enhances the guest experience from pre-arrival to post-checkout without requiring any effort from your staff. This allows guests to make pre-arrival requests, receive notifications when their room is prepared, share their feedback during their stay, and express gratitude after their departure. However, simply encouraging guests to provide positive reviews yields limited outcomes, and this complicates the process of growing a social media following for the hotel. Moreover, fostering an interactive relationship with guests can significantly enhance their overall experience and loyalty.
API Access
Has API
No
API Access
Has API
Yes
Integrations
Alexa Smart Properties
No
Amazon
No
Delphi
Yes
GuestCentrix
Yes
Protel Cloud PMS
Yes
RMS Cloud
Yes
Rhapsody
Yes
SIHOT
Yes
roommaster
Yes
Integrations
Alexa Smart Properties
Yes
Amazon
Yes
Delphi
No
GuestCentrix
No
Protel Cloud PMS
No
RMS Cloud
No
Rhapsody
No
SIHOT
No
roommaster
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
Yes
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
Yes
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
No
Vendor Details
Company Name
InTouch
Founded
2001
Country
Australia
Website
www.intouchdata.com
Vendor Details
Company Name
Zenya
Founded
2014
Country
United States
Website
zenya.io