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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

REVEAL HOTEL DATA TO REVENUE Increase direct bookings and incremental revenue by having the ability to access, optimise and manage your hotel data. We are your single source solution for hotel data. DATA EXTRACTION InTouch Data's pmsXtract can securely access, extract, and clean data from a wide range of PMS. CUSTOMER RELATIONSHIP MAINTENANCE DataArc, our CRM application, is your complete-function solution for accessing, managing, and monetising guest data. EMAIL MARKETING DataArc.mail allows you to create powerful, data-driven communications for your guests. BUSINESS INTELLIGENCE HotelSnapShot consolidates both internal and external data, beyond the PMS, in order to help you identify factors that are affecting your hotel.

Description

A comprehensive system designed for modern enterprises integrates CRM, PMS, and invoicing capabilities all in one. Each guest's experience can be tailored even before they set foot in the hotel. Communication can occur through their preferred method, be it text, email, or voice (such as Amazon Alexa). Guests typically only interact with the hotel through a standard confirmation email and a post-stay survey, which fail to establish an engaging communication channel. Streamlined automated communication enhances the guest experience from pre-arrival to post-checkout without requiring any effort from your staff. This allows guests to make pre-arrival requests, receive notifications when their room is prepared, share their feedback during their stay, and express gratitude after their departure. However, simply encouraging guests to provide positive reviews yields limited outcomes, and this complicates the process of growing a social media following for the hotel. Moreover, fostering an interactive relationship with guests can significantly enhance their overall experience and loyalty.

API Access

Has API No 

API Access

Has API Yes 

Screenshots View All

Screenshots View All

Integrations

Alexa Smart Properties No 
Amazon No 
Delphi Yes 
GuestCentrix Yes 
Protel Cloud PMS Yes 
RMS Cloud Yes 
Rhapsody Yes 
SIHOT Yes 
roommaster Yes 

Integrations

Alexa Smart Properties Yes 
Amazon Yes 
Delphi No 
GuestCentrix No 
Protel Cloud PMS No 
RMS Cloud No 
Rhapsody No 
SIHOT No 
roommaster No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App Yes 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

InTouch

Founded

2001

Country

Australia

Website

www.intouchdata.com

Vendor Details

Company Name

Zenya

Founded

2014

Country

United States

Website

zenya.io

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