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Description
REVEAL HOTEL DATA TO REVENUE
Increase direct bookings and incremental revenue by having the ability to access, optimise and manage your hotel data. We are your single source solution for hotel data.
DATA EXTRACTION
InTouch Data's pmsXtract can securely access, extract, and clean data from a wide range of PMS.
CUSTOMER RELATIONSHIP MAINTENANCE
DataArc, our CRM application, is your complete-function solution for accessing, managing, and monetising guest data.
EMAIL MARKETING
DataArc.mail allows you to create powerful, data-driven communications for your guests.
BUSINESS INTELLIGENCE
HotelSnapShot consolidates both internal and external data, beyond the PMS, in order to help you identify factors that are affecting your hotel.
Description
Enhance your guests' overall experience and boost your revenue by implementing a comprehensive, interconnected system tailored to their needs. Empower your visitors to personalize their travel adventures seamlessly. The innovative Otello HoDP platform offers you immediate insights into the performance of all departments within your establishment, accessible directly from your smartphone. This data-centric solution ensures that all accommodation processes are harmoniously synchronized. It fosters smooth communication between housekeeping and the front desk, while also facilitating process monitoring, efficient time management, and instant transaction capabilities. By utilizing the distinctive Otello platform, you can elevate your brand's reputation and cultivate guest loyalty. The system simplifies the analysis of guest data, enabling targeted marketing efforts to reach various demographics effectively. Additionally, it streamlines the management of guest requests, complaints, and suggestions by assigning them as actionable tasks to the appropriate staff members. Ultimately, this results in a more responsive and guest-centric service environment.
API Access
Has API
API Access
Has API
Integrations
Delphi
GuestCentrix
Protel Cloud PMS
RMS Cloud
Rhapsody
SIHOT
roommaster
Integrations
Delphi
GuestCentrix
Protel Cloud PMS
RMS Cloud
Rhapsody
SIHOT
roommaster
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
InTouch
Founded
2001
Country
Australia
Website
www.intouchdata.com
Vendor Details
Company Name
Hotech
Founded
1999
Country
Turkey
Website
hotech.com.tr/products/detail/otello-gem
Product Features
Product Features
Hospitality Property Management
Built-in Accounting
CRM
Catering
Employee Management
Extended Stay
Front Office Management
GDS / OTA Integration
Group Management
Guest Experience (GEM)
Housekeeping Management
Loyalty Program
Maintenance Management
Marketing Automation
Marketing Management
Multi-Property
Online Booking
Point of Sale (POS)
Reservations Management
Reviews Management
Single Property
Vacation Rental
