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Description
InProd revolutionizes software delivery methods by incorporating Continuous Integration/Continuous Deployment (CI/CD), Infrastructure-as-Code, and automated change management into Genesys Cloud and Genesys Engage contact centers. The platform seamlessly integrates with Git to manage versions of your Genesys configurations and facilitates the promotion of changes across various environments while adeptly addressing environment-specific variations. Its auditing engine meticulously tracks every configuration alteration, providing comprehensive object comparisons that empower teams to swiftly identify the root causes of issues and accurately revert changes, whether it involves a single setting or the complete state of an environment. Additionally, the change automation features allow engineering teams to design tailored workflows that can trigger external testing tools, enforce governance protocols, streamline agent onboarding processes, or block unauthorized alterations. InProd serves as the essential DevOps foundation for dedicated Genesys operations teams, ensuring that they can maintain control and efficiency in their software delivery practices. With its advanced capabilities, InProd helps teams enhance collaboration and responsiveness in their operations.
Description
Efficiently managing your IT infrastructure, particularly if it is critical or hybrid, can be quite challenging when done manually. To achieve optimal control of your systems, leveraging automation alongside configuration compliance is the most effective strategy. Rudder is designed with a robust, compliance-driven automation engine that offers a straightforward, declarative framework for managing system configurations. With Rudder, you can eliminate service disruptions as it ensures your systems remain properly configured by monitoring and managing drift from a centralized platform. You can establish global parameters throughout your infrastructure while also handling exceptions using hierarchical variables. Additionally, you can utilize infrastructure-as-code through the Rudder language, which integrates seamlessly with the web interface, fostering collaboration among all teams involved in the management process. By adopting these practices, organizations can enhance their operational efficiency and reduce the risk of configuration-related issues.
API Access
Has API
API Access
Has API
Screenshots View All
No images available
Pricing Details
$2/month/user
Free Trial
Free Version
Pricing Details
€50 per node per year
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
InProd Solutions Pty Ltd
Country
Australia
Website
www.inprod.io
Vendor Details
Company Name
Normation
Founded
2010
Country
France
Website
www.rudder.io
Product Features
Software Configuration Management (SCM)
Automated Cleanup
Branch Merging
Code Review
Concurrency Management
Defect Tracking
Flexible Branching
Rapid Hotfix
Rapid Rebuilds
Regulatory Compliance
Version Control / Management
Workflow / Process Automation
Product Features
Configuration Management
Access Control / Permissions
Application Deployment
Automated Provisioning
Infrastructure Automation
Node Management
Orchestration
Reporting Analytics / Visualization
Task Management
IT Asset Management
Asset Tracking
Audit Management
Compliance Management
Configuration Management
Contract/License Management
Cost Tracking
Depreciation Management
IT Service Management
Inventory Management
Maintenance Management
Procurement Management
Requisition Management
Supplier Management
Software Configuration Management (SCM)
Automated Cleanup
Branch Merging
Code Review
Concurrency Management
Defect Tracking
Flexible Branching
Rapid Hotfix
Rapid Rebuilds
Regulatory Compliance
Version Control / Management
Workflow / Process Automation