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Average Ratings 0 Ratings

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ease
features
design
support

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Write a Review

Description

InProd revolutionizes software delivery methods by incorporating Continuous Integration/Continuous Deployment (CI/CD), Infrastructure-as-Code, and automated change management into Genesys Cloud and Genesys Engage contact centers. The platform seamlessly integrates with Git to manage versions of your Genesys configurations and facilitates the promotion of changes across various environments while adeptly addressing environment-specific variations. Its auditing engine meticulously tracks every configuration alteration, providing comprehensive object comparisons that empower teams to swiftly identify the root causes of issues and accurately revert changes, whether it involves a single setting or the complete state of an environment. Additionally, the change automation features allow engineering teams to design tailored workflows that can trigger external testing tools, enforce governance protocols, streamline agent onboarding processes, or block unauthorized alterations. InProd serves as the essential DevOps foundation for dedicated Genesys operations teams, ensuring that they can maintain control and efficiency in their software delivery practices. With its advanced capabilities, InProd helps teams enhance collaboration and responsiveness in their operations.

Description

OverOps immediately identifies at runtime the critical issues that break backend Java or.NET applications. This eliminates the need to search logs for duplicates. OverOps analyses code at runtime, unlike logs, static testing, or APM which require foresight. OverOps does not require code changes and integrates with your existing CI/CD tools. It continues to do so from pre-prod to production.

API Access

Has API

API Access

Has API

Screenshots View All

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Integrations

Bamboo
Chef
Datadog
Desktop.com
Docker
Dynatrace
Genesys Cloud CX
Jira Work Management
Kibana
Kubernetes
Microsoft Teams
PagerDuty
Puppet Enterprise
SaltStack
Scalyr
ServiceNow
Slack
Splunk Cloud Platform
xMatters

Integrations

Bamboo
Chef
Datadog
Desktop.com
Docker
Dynatrace
Genesys Cloud CX
Jira Work Management
Kibana
Kubernetes
Microsoft Teams
PagerDuty
Puppet Enterprise
SaltStack
Scalyr
ServiceNow
Slack
Splunk Cloud Platform
xMatters

Pricing Details

$2/month/user
Free Trial
Free Version

Pricing Details

$250/user/month
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

InProd Solutions Pty Ltd

Country

Australia

Website

www.inprod.io

Vendor Details

Company Name

OverOps

Founded

2011

Country

San Francisco, USA

Website

www.overops.com

Product Features

Software Configuration Management (SCM)

Automated Cleanup
Branch Merging
Code Review
Concurrency Management
Defect Tracking
Flexible Branching
Rapid Hotfix
Rapid Rebuilds
Regulatory Compliance
Version Control / Management
Workflow / Process Automation

Product Features

Application Performance Monitoring (APM)

Baseline Manager
Diagnostic Tools
Full Transaction Diagnostics
Performance Control
Resource Management
Root-Cause Diagnosis
Server Performance
Trace Individual Transactions

Continuous Delivery

Application Lifecycle Management
Application Release Automation
Build Automation
Build Log
Change Management
Configuration Management
Continuous Deployment
Continuous Integration
Feature Toggles / Feature Flags
Quality Management
Testing Management

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