Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Impiricus has developed a range of AI-driven tools designed to enhance engagement with healthcare professionals who often lack access to vital resources, thereby improving patient care through personalized, context-sensitive interactions that surpass conventional methods. Central to this offering is the Intelligently Optimized Network (ION), a sophisticated AI engine that underpins all of their products, ensuring that communications reach the appropriate healthcare professional precisely when needed. The Pulse feature provides tailored, value-rich content to the extensive SMS-opt-in network of healthcare professionals, utilizing customized messaging, trackable links, and detailed NPI-level reporting to foster high levels of engagement and reliable returns on investment. Additionally, Spark leverages real-world clinical and marketing indicators—such as new prescriptions, lab results, email interactions, and website visits—to create timely and relevant communications aimed at enhancing education, delivering competitive insights, and improving patient outcomes. By utilizing these innovative tools, Impiricus aims to transform how healthcare professionals connect with critical information in a meaningful way.
Description
SurgyFrontdesk is an AI-driven voice assistant designed for hospitals, facilitating both incoming and outgoing patient calls via the hospital’s current PBX system. It effectively manages a range of tasks, such as addressing frequently asked questions, booking, confirming, rescheduling, or canceling appointments, gathering patient registration information, and organizing reminders and follow-ups. After a patient's visit, it can also deliver prescriptions, bills, and reports through WhatsApp or SMS. This system enhances the existing call center without replacing it by directing calls that require human intervention to the appropriate staff. Additionally, it integrates with SurgyCRM, enabling follow-up actions to initiate AI calls or WhatsApp messages while documenting outcomes in patient records. SurgyFrontdesk is ideal for healthcare facilities looking to streamline repetitive patient interactions and appointment processes, thereby freeing up staff to focus on more complex conversations that necessitate human insight. By automating these tasks, it contributes to improved operational efficiency in healthcare communication.
API Access
Has API
No
API Access
Has API
No
Integrations
WhatsApp
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
$5
Annual subscription per hospital, quoted after scoping. Pricing depends on selected products, number of sites, and user or volume tiers. Full white-labeling is priced separately during onboarding.
Free Trial
Yes
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
No
Vendor Details
Company Name
Impiricus
Founded
2020
Country
United States
Website
impiricus.com/our-products/
Vendor Details
Company Name
Surgy Innovation Labs
Founded
2020
Country
India
Website
surgy.health/products/surgy-frontdesk