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Description
Immerss Live Commerce is a comprehensive live-commerce platform aimed at revolutionizing the online shopping experience by making it interactive and led by human engagement. This innovative platform empowers brands and retailers to host live shopping events, facilitate personalized virtual co-shopping interactions, and connect with customers through AI-enhanced chat agents, all seamlessly integrated into their own websites. It features shoppable video streams, live chat options during events, and the ability to access recorded shopping content, enabling viewers to purchase products as they watch or engage. According to the platform, live chat interactions boast a conversion rate of approximately 28%, significantly higher than the mere 2% typical of standard online checkout processes. By fostering a guided and immersive shopping journey, it not only enhances sales conversion rates but also increases the average order value and minimizes return rates. Additionally, the platform includes 'outbound clienteling' capabilities for proactive customer engagement, equips digital associates with tools to interact with shoppers in real time, and provides comprehensive sales tracking and analytics for live sessions, ensuring that businesses can optimize their strategies effectively. Overall, Immerss Live Commerce is reshaping the landscape of online shopping by blending technology with a personal touch.
Description
Our innovative solution seamlessly integrates sales conversion metrics with retail syndication, enabling you to craft compelling content that drives results. Design tailored, engaging shopping experiences that enhance social commerce and allow your customers the freedom to shop at their preferred retailers. This approach not only provides you with essential shopper insights but also empowers you to build targeted audience segments to optimize your media spending effectively. We specialize in producing impactful product videos and lifestyle imagery sourced from trusted entities to elevate the retail product pages showcasing your offerings. Establish clear pathways to purchase across every digital interaction by leveraging our unique shopping experiences that empower consumers to choose where they acquire your products, facilitating the collection of priceless shopper data. Additionally, expedite your processes with our advanced content approval system that offers distinct views and workflows tailored for various social platforms, complemented by top-tier collaboration tools designed to enhance and accelerate feedback and approval on your content. With these capabilities, you can ensure a streamlined approach to content management that ultimately drives better engagement and conversion rates.
API Access
Has API
API Access
Has API
Integrations
Adobe Experience Platform
Gorgias
Intercom
LiveChat
Magento
Olark
Salesforce Agentforce Commerce
Shopify
Tidio
WooCommerce
Integrations
Adobe Experience Platform
Gorgias
Intercom
LiveChat
Magento
Olark
Salesforce Agentforce Commerce
Shopify
Tidio
WooCommerce
Pricing Details
$66 per month
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Immerss
Founded
2015
Country
United States
Website
www.immerss.live/
Vendor Details
Company Name
gen.video
Founded
1999
Country
United States
Website
www.gen.video/
Product Features
Product Features
Influencer Marketing
CRM
Campaign Management
Faceted Search / Filtering
Influencer Discovery
Payment Tracking
ROI Tracking
Social Media Monitoring
