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Description
Immerss Live Commerce is a comprehensive live-commerce platform aimed at revolutionizing the online shopping experience by making it interactive and led by human engagement. This innovative platform empowers brands and retailers to host live shopping events, facilitate personalized virtual co-shopping interactions, and connect with customers through AI-enhanced chat agents, all seamlessly integrated into their own websites. It features shoppable video streams, live chat options during events, and the ability to access recorded shopping content, enabling viewers to purchase products as they watch or engage. According to the platform, live chat interactions boast a conversion rate of approximately 28%, significantly higher than the mere 2% typical of standard online checkout processes. By fostering a guided and immersive shopping journey, it not only enhances sales conversion rates but also increases the average order value and minimizes return rates. Additionally, the platform includes 'outbound clienteling' capabilities for proactive customer engagement, equips digital associates with tools to interact with shoppers in real time, and provides comprehensive sales tracking and analytics for live sessions, ensuring that businesses can optimize their strategies effectively. Overall, Immerss Live Commerce is reshaping the landscape of online shopping by blending technology with a personal touch.
Description
WinaltChat is an advanced chat assistant powered by AI, specifically designed for WooCommerce stores. It efficiently navigates through your live product catalog utilizing five different search methodologies, including exact match, fuzzy matching, category filtering, semantic analysis, and contextual follow-up, ensuring accurate responses to customer inquiries, even when they are not clearly articulated. The tool is capable of identifying customer intent in six distinct categories, maintaining session memory for seamless follow-ups, and can facilitate adding items to the shopping cart directly from the chat interface. Additionally, it autonomously accesses your Shipping, Returns, and Contact pages, allowing it to handle questions regarding store policies without any need for manual configuration. A feature for live human chat transfer is included, ensuring that customers can receive assistance from a real person when necessary. The platform also offers a Basic AI mode that requires no API key and incurs no initial costs; users can opt to connect their own OpenAI, Claude, Groq, or Gemini API key for enhanced reasoning capabilities, or choose to upgrade to the Pro version for access to analytics and revenue attribution features. This combination of functionalities makes WinaltChat a versatile and indispensable tool for enhancing customer interactions in online retail environments.
API Access
Has API
API Access
Has API
Screenshots View All
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Integrations
WooCommerce
Adobe Experience Platform
Gorgias
Intercom
LiveChat
Magento
Olark
Salesforce Agentforce Commerce
Shopify
Tidio
Integrations
WooCommerce
Adobe Experience Platform
Gorgias
Intercom
LiveChat
Magento
Olark
Salesforce Agentforce Commerce
Shopify
Tidio
Pricing Details
$66 per month
Free Trial
Free Version
Pricing Details
Free
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Immerss
Founded
2015
Country
United States
Website
www.immerss.live/
Vendor Details
Company Name
Winalt Technologies
Founded
2026
Country
Pakistan
Website
winalttechnologies.com