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Description
Immerss Live Commerce is a comprehensive live-commerce platform aimed at revolutionizing the online shopping experience by making it interactive and led by human engagement. This innovative platform empowers brands and retailers to host live shopping events, facilitate personalized virtual co-shopping interactions, and connect with customers through AI-enhanced chat agents, all seamlessly integrated into their own websites. It features shoppable video streams, live chat options during events, and the ability to access recorded shopping content, enabling viewers to purchase products as they watch or engage. According to the platform, live chat interactions boast a conversion rate of approximately 28%, significantly higher than the mere 2% typical of standard online checkout processes. By fostering a guided and immersive shopping journey, it not only enhances sales conversion rates but also increases the average order value and minimizes return rates. Additionally, the platform includes 'outbound clienteling' capabilities for proactive customer engagement, equips digital associates with tools to interact with shoppers in real time, and provides comprehensive sales tracking and analytics for live sessions, ensuring that businesses can optimize their strategies effectively. Overall, Immerss Live Commerce is reshaping the landscape of online shopping by blending technology with a personal touch.
Description
Do you recall the aspirations set forth by 1960s science fiction regarding the advent of intelligent assistants to handle our shopping tasks? That vision has become a reality today. Chatbots represent an innovative approach to enhancing sales and providing customer support for eCommerce platforms. Our product, Ra, embodies this modern shift. Experience a significant improvement in your sales and support simply by engaging in conversation. This offering was developed in partnership with marici technology solutions. Our Personal Assistant is designed to assist customers throughout their shopping journey on your online store. We have also introduced a range of digital transformation solutions, including RaCom (an AI-driven Chatbot), Marici Integrations (a robust system integration platform), Engage366 (a user-friendly marketing automation solution), and Communer366 (an intuitive community engagement application) to further empower your business. Each of these tools is crafted to enhance the overall customer experience and streamline operational efficiency.
API Access
Has API
API Access
Has API
Integrations
Adobe Experience Platform
Gorgias
Intercom
LiveChat
Magento
Olark
Salesforce Agentforce Commerce
Shopify
Tidio
WooCommerce
Integrations
Adobe Experience Platform
Gorgias
Intercom
LiveChat
Magento
Olark
Salesforce Agentforce Commerce
Shopify
Tidio
WooCommerce
Pricing Details
$66 per month
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Immerss
Founded
2015
Country
United States
Website
www.immerss.live/
Vendor Details
Company Name
Helios Solutions
Founded
2006
Country
India
Website
www.heliossolutions.co/racom/
