Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
mEX Online revolutionizes the management of collision repair facilities with its cutting-edge, cloud-based system. This innovative software is designed to enhance the operational efficiency of your bodyshop from the initial assessment to the final touches. By emphasizing automation and systematic organization, ImEX Online significantly reduces cycle times and increases profitability for each vehicle serviced.
The platform ensures your bodyshop operates at its peak, employing intelligent scheduling to guarantee timely job arrivals, which maximizes technician productivity and eliminates idle time. It also streamlines customer interactions by incorporating built-in email and SMS communication tools, thereby minimizing the need for extensive manual administration. The advanced features extend to seamless parts procurement and invoice management, ensuring real-time job reconciliation and eliminating profit losses due to billing errors. Moreover, ImEX Online offers robust integration with leading accounting systems, including QuickBooks Desktop, QuickBooks Online, CDK, and PBS, providing a seamless link to your financial management processes.
Description
Oversee all customer service interactions through our comprehensive CRM platform. This enables your technicians and service advisors to deliver exceptional service by accessing real-time service history for customers. Our automated reminders via text, email, and phone calls will significantly minimize no-show instances. With electronic ordering that incorporates images for clarity, you can ensure precision in every transaction, complemented by an inventory system that tracks the exact location of items. You’ll be empowered to handle every aspect, from returns to core charges, with ease. Our robust scheduling tool not only facilitates appointment setting but also allows you to monitor daily progress effectively. Additionally, our load-leveling feature simplifies the management of work distribution across departments, preventing any single area from becoming overwhelmed. Furthermore, you can enjoy a real-time overview of your shop floor, providing insights into the status of each vehicle, the workload in every department, and current parts availability, ensuring streamlined operations for optimal efficiency. This holistic approach guarantees that all facets of your business are running smoothly and effectively.
API Access
Has API
No
API Access
Has API
No
Integrations
CCC ONE Total Repair Platform
Yes
CDK Global
Yes
PBS DMS
Yes
QuickBooks Desktop Premier
Yes
QuickBooks Desktop Pro
Yes
QuickBooks Enterprise
Yes
QuickBooks Online
Yes
QuickBooks Online Advanced
Yes
Integrations
CCC ONE Total Repair Platform
No
CDK Global
No
PBS DMS
No
QuickBooks Desktop Premier
No
QuickBooks Desktop Pro
No
QuickBooks Enterprise
No
QuickBooks Online
No
QuickBooks Online Advanced
No
Pricing Details
Pricing is composed of an upfront setup/training and monthly cost.
Free Trial
No
Free Version
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
Yes
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
No
Vendor Details
Company Name
ImEX Systems Inc.
Founded
1994
Country
Canada
Website
imexsystems.ca
Vendor Details
Company Name
Rome Technologies
Founded
1997
Country
United States
Website
www.rometech.com
Product Features
Auto Body
Accounting Management
Yes
Billing & Invoicing
Yes
Customer Database
Yes
Inventory Control
No
Labor Rates
Yes
Maintenance Scheduling
No
Parts Management
Yes
Payroll Management
Yes
Quotes / Estimates
Yes
Scheduling
Yes
Service History
No
VIN Decoder
No
Vehicle Tracking
Yes
Work Order Management
Yes
Product Features
Auto Body
Accounting Management
Yes
Billing & Invoicing
Yes
Customer Database
Yes
Inventory Control
Yes
Labor Rates
Yes
Maintenance Scheduling
Yes
Parts Management
Yes
Payroll Management
Yes
Quotes / Estimates
Yes
Scheduling
Yes
Service History
Yes
VIN Decoder
Yes
Vehicle Tracking
Yes
Work Order Management
Yes