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Average Ratings 0 Ratings
Description
Identity theft protection is essential in today’s world where your financial and digital identities face unending risks. The repercussions of such theft can be severe, leading to financial losses, wrongful criminal charges, and even liability for fraudulent medical bills. An identity is stolen every two seconds, and nearly 20% of those alerted about breaches have fallen victim to identity fraud. Consumers have invested over 154 million hours working to resolve issues stemming from identity theft. To combat these threats, Identity Guard provides several plans tailored for both individuals and families, with our Ultra plan offering the most robust protection. Signing up is a straightforward process that takes just a few minutes, ensuring that the moment you enroll, you’re taking a significant step toward security. The more vigilant we are in monitoring your accounts, the stronger your protection becomes. We prioritize quick notifications for any activity that may suggest credit fraud, and our team is ready to assist you in recovering your identity and reimbursing any funds lost due to theft. By implementing simple yet effective best practices, you can enhance your defenses against identity theft.
Description
Fraud within contact centers constitutes a massive financial issue, amounting to billions of dollars annually. Alarmingly, only one in 770 fraudulent calls manages to reach agents, highlighting a significant challenge. This creates a constant struggle between fraudsters and call center representatives as they strive to outwit one another. In the Interactive Voice Response (IVR) system, about one in 390 accessed accounts falls prey to fraudulent attacks. The repercussions of such fraud not only affect a company’s financial standing but also influence customer satisfaction and overall brand reputation. Pindrop® offers a comprehensive, multifactor, real-time solution to combat fraud, assessing calls made to the contact center by examining various factors including voice, device, and behavior, which enables the detection of up to 80% of phone channel fraud, forecasts potential fraud risks up to 60 days ahead, and provides an extensive view of cross-channel fraud. By assessing call and account risk within the IVR, businesses can effectively thwart data breaches, account takeovers, and fraud across multiple channels. Moreover, organizations can receive immediate alerts about the risk associated with each call, equipping agents with real-time information to identify and manage potentially fraudulent interactions more effectively.
API Access
Has API
API Access
Has API
Integrations
Amazon Connect
Amazon Web Services (AWS)
Genesys Cloud CX
GigaSECURE
Gigamon
IBM Watson
InteractionSync
Verizon Cloud
Integrations
Amazon Connect
Amazon Web Services (AWS)
Genesys Cloud CX
GigaSECURE
Gigamon
IBM Watson
InteractionSync
Verizon Cloud
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Identity Guard
Founded
2005
Country
United States
Website
www.identityguard.com
Vendor Details
Company Name
Pindrop
Founded
2011
Country
United States
Website
www.pindrop.com/solutions/anti-fraud/