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Description
Identifix was created by technicians and provides a database with 3.5MM+ real-world automotive repairs that can be used to help techs quickly find the right fix for a vehicle. Each fix in is also connected with OEM Service Manuals, wiring diagrams and labor guides.
Identifix will assist you:
*Get quicker access to our vehicle repairs database
*Reduced time required to diagnose mechanical repairs on handicap-modified vehicles
*Increase revenue, net profit, and fixed repair costs are reduced to lower labor and labor costs.
*Positively impact cash flows starting on day one
Direct-Hit was created by technicians and provides a database with real-world fixes that allow techs to instantly find the right fix for their vehicle. Direct-Hit allows you to quickly search over 3,000,000 automotive repairs. It also offers short-cut testing procedures that have been verified by thousands of shops and technicians.
Description
Dezide helps improve installation, service, and repair processes by providing efficient problemshooting knowledge for service centers, field service technicians, and even end customers for your own and other products.
Dezide combines the expertise of top technical experts to create Dynamic Troubleshooting Guides that offer consistent, real-time instructions for your technicians. Our AI-powered platform dynamically considers four factors to determine which troubleshooting steps should be recommended.
1. The probabilities of root causes
2. the likelihood that certain corrective measures will prove effective
3. Repair costs
4. The time required to complete the corrective actions.
Dezide tracks repairs and provides continuous improvement. This allows you to provide your smartest, most cost effective troubleshooting guidance for your team members around world.
API Access
Has API
API Access
Has API
Integrations
Brooke.ai
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
$49.00/month/user
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Solera, Inc
Founded
2005
Country
United States
Website
www.identifix.com
Vendor Details
Company Name
Dezide
Founded
2001
Country
Denmark
Website
www.dezide.com
Product Features
Auto Dealer
Accounting
Buy-Here-Pay-Here
Collections Management
Contact Database
Customer Database
Document Management
F&I Management
Financing Management
Form Printing
Inventory Management
Lease Management
New Car Dealer
New Car Lot
Online Inventory
Parts Management
Sales Management
Service Department
Used Car Lot
Website Integration
Auto Repair
Billing & Invoicing
CRM
Digital Vehicle Inspections (DVI)
Inventory Management
Labor Rates
Maintenance Scheduling
Parts Management
Quotes / Estimates
Service History
VIN Lookup
Vehicle Tracking
Work Order Management
Product Features
Customer Service
Alerts / Escalation
Appointment Management
Call Center Management
Email Management
Knowledge Base
Live Chat
Performance Metrics
Queue Management
Self Service Portal
Social Media Integration
Surveys & Feedback
Virtual Assistant
Workflow Management
Knowledge Management
Artificial Intelligence (AI)
Cataloging / Categorization
Collaboration
Content Management
Decision Tree
Discussion Boards
Full Text Search
Knowledge Base Management
Self Service Portal
Remote Support
Diagnostic Tools
File Transfer
Live Chat
Real-time Chat
Remote Control
Screen Sharing
Session Recording
Session Transfer
Surveys & Feedback
