Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
An all-encompassing OSS/BSS solution platform designed specifically for ISPs and telecom operators enables seamless management of broadband services. This platform empowers service providers to enhance operational efficiency, automate billing processes, lower infrastructure costs, and accelerate business growth. We pride ourselves on being an extension of our clients' teams, readily available to offer immediate support when required. By eliminating the need for licensing fees associated with databases and operating systems, our solution significantly decreases capital expenditures on hardware infrastructure. It also allows field teams to gain immediate access to essential data to effectively carry out their responsibilities. This data accessibility is facilitated through user-friendly mobile applications. Our meticulously defined processes and guidelines ensure a smooth and efficient migration experience without complications. Additionally, our solution boasts exceptional scalability, capable of supporting millions of subscribers from a single instance, making it a robust choice for growing businesses. Ultimately, our commitment to innovation and client satisfaction sets us apart in the industry.
Description
Work 365 is a comprehensive CSP management platform built to help Microsoft partners automate and streamline their business operations. It focuses on simplifying subscription management, billing, invoicing, and renewal processes within the Microsoft ecosystem. Built on Microsoft Dynamics 365 and the Power Platform, it integrates seamlessly with existing tools and workflows. The platform automates billing processes, ensuring accuracy while reducing the time spent on manual invoicing. It also enables partners to manage subscriptions, pricing strategies, and usage tracking from a single interface. Work 365 provides real-time analytics and reporting, giving businesses actionable insights into performance and revenue. Its customer self-service portal allows clients to manage subscriptions and services independently, improving satisfaction. The platform supports integrations with accounting systems, payment processors, and PSA tools, enhancing operational efficiency. It helps eliminate data silos by acting as a single source of truth for CSP operations. Overall, Work 365 empowers Microsoft partners to scale their business efficiently while maintaining control and visibility.
API Access
Has API
No
API Access
Has API
No
Integrations
No details available.
Integrations
No details available.
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
No price information available.
Free Trial
Yes
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
Yes
Online Support
No
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
Yes
In Person
No
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
No
Vendor Details
Company Name
iconwavetech
Founded
2014
Country
India
Website
www.iconwavetech.com
Vendor Details
Company Name
Work 365 Apps
Founded
2016
Country
United States
Website
www.work365apps.com
Product Features
Billing and Provisioning
Billing & Invoicing
Yes
Carrier Access Billing
No
Contract Management
No
Customer Accounts
No
Customizable Billing
Yes
Flexible Rate Tables
Yes
Internet
Yes
Order Management
Yes
Post-Paid Systems
Yes
Pre-Paid Systems
Yes
Provisioning
Yes
Rating
No
Self Service Portal
Yes
Service Order System
No
VoIP
No
Wireless Expense Management
CRM
Yes
Custom Rate Plans
No
Discount Management
Yes
Metered Billing
Yes
Move / Add / Change Options
Yes
Procurement Management
No
Split Billing
Yes
Supports WiFi Hotspots
Yes
Usage Reporting
Yes
Product Features
Billing and Provisioning
Billing & Invoicing
No
Carrier Access Billing
No
Contract Management
No
Customer Accounts
No
Customizable Billing
No
Flexible Rate Tables
No
Internet
No
Order Management
No
Post-Paid Systems
No
Pre-Paid Systems
No
Provisioning
No
Rating
No
Self Service Portal
No
Service Order System
No
VoIP
No