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features
design
support

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Write a Review

Description

Icon represents the collaboration between VoiceFriend’s advanced communication technology and Caremerge’s premier engagement solutions, united by a shared goal of empowering organizations that assist seniors by providing essential tools for enhancing the experience of both older adults and their caregivers. Our aim is to transform the aging journey into something remarkable through the integration of top-tier communication and engagement software designed specifically for senior support organizations, ensuring that every interaction is meaningful and effective.

Description

WelcomeHome was established with the aim of offering cutting-edge technology tailored specifically for sales and marketing experts in the senior living industry. The hallmark of the company is its unique customer relationship management (CRM) software, which is provided as a service. Our approach simplifies processes, enabling software to excel in its capabilities while allowing humans to focus on their strengths—building connections with seniors, their families, and referral sources, ultimately enhancing the overall experience for all parties involved.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

August Health Yes 
ADP Comprehensive Services Yes 
Aline Yes 
Caremerge Yes 
Eldermark Yes 
FullCount Yes 
GroveMenus Yes 
MatrixCare Yes 
MealSuite Yes 
Paycom Yes 
Paylocity Yes 
PointClickCare Yes 
RealPage Yes 
ResiDex Yes 
ServingIntel Yes 
TSOLife No 
TheWorxHub Yes 
UKG Pro Yes 
WelcomeHome Yes 
Yardi EHR Yes 

Integrations

August Health Yes 
ADP Comprehensive Services No 
Aline No 
Caremerge No 
Eldermark No 
FullCount No 
GroveMenus No 
MatrixCare No 
MealSuite No 
Paycom No 
Paylocity No 
PointClickCare No 
RealPage No 
ResiDex No 
ServingIntel No 
TSOLife Yes 
TheWorxHub No 
UKG Pro No 
WelcomeHome No 
Yardi EHR No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

Go Icon

Country

United States

Website

goicon.com

Vendor Details

Company Name

WelcomeHome

Founded

2017

Country

United States

Website

www.welcomehomesoftware.com

Product Features

Assisted Living

Admissions Management No 
Billing & Invoicing No 
Building Maintenance No 
Care Planning No 
Event / Activities Planning Yes 
Incident Management No 
Marketing / Lead Management Yes 
Meal / Nutrition Management No 
Medical Records No 
Medication Tracking No 
New Resident Assessment No 
Resident Info Management Yes 
Scheduling Yes 
Staff Management Yes 
Work Order Management Yes 

Product Features

Assisted Living

Admissions Management No 
Billing & Invoicing No 
Building Maintenance No 
Care Planning No 
Event / Activities Planning No 
Incident Management No 
Marketing / Lead Management No 
Meal / Nutrition Management No 
Medical Records No 
Medication Tracking No 
New Resident Assessment No 
Resident Info Management No 
Scheduling No 
Staff Management No 
Work Order Management No 

CRM

Calendar/Reminder System No 
Call Logging No 
Document Storage No 
Email Marketing No 
Internal Chat Integration No 
Lead Scoring No 
Marketing Automation Integration No 
Mobile Access No 
Quotes / Proposals No 
Segmentation No 
Social Media Integration No 
Task Management No 
Territory Management No 

Healthcare CRM

Audience Targeting No 
Campaign Management No 
Marketing Automation No 
Medical History Records No 
Patient Communications No 
Patient Management No 
Physician Management No 
Predictive Analytics No 

Alternatives

Alternatives

Aline Reviews

Aline

Aline Senior Living
Aline Reviews

Aline

Aline Senior Living
ResiDex Reviews

ResiDex

TenX Systems