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ease
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design
support

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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

ibbü, created by iAdvize, serves as an on-demand network of specialists tailored to enhance your brand. These passionate individuals are the genuine advocates for your offerings. With a keen sense of customer engagement, they infuse a unique level of personalization into every interaction. Many brands overlook as much as 70% of potential contact with customers by only being available during standard business hours, which typically run from 9 AM to 5 PM. With ibbü’s experts available around the clock, you can provide your customers with an authentic and engaging online shopping experience all day, every day. The experts receive compensation based on various plans aligned with your goals, whether that be per conversation or per successful transaction following a discussion. Regardless of the chosen plan, these specialists are motivated to deliver top-notch service consistently. Ibbü effectively addresses the need for continuous, on-demand customer support. With iAdvize, initiating a project and choosing the ideal experts is merely a click away, enabling brands to maximize their customer interaction potential seamlessly.

Description

Comprehensive solutions are available for those seeking assistance with student loans, allowing users to efficiently organize their loans while accessing the latest information. Users can discover and apply various money-saving strategies tailored to their needs. This curated platform offers a range of free services alongside preferred rates from professional advisors. The program can be initiated within minutes, ensuring secure access to real-time reporting features. Additionally, there are reliable templates designed to help announce the program and highlight its benefits to employees effectively. A dedicated customer success manager will provide support to your HR team in areas such as program administration, communication strategies, and plan design. Employees will also have the ability to monitor their contributions via a user-friendly dashboard, while being able to explore detailed repayment scenarios. Support is readily available through email and phone, both during and after the enrollment process. You can customize your plan using valuable market insights, and the assigned Customer Success Manager will be there to assist every step of the way. The templates provided not only streamline the announcement process but also enhance engagement with employees. Furthermore, on-demand reporting will allow you to measure and quantify the program's impact effectively, ensuring continued growth and improvement in loan management and financial education for all participants.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

Google Analytics
Salesforce
Zendesk

Integrations

Google Analytics
Salesforce
Zendesk

Pricing Details

No price information available.
Free Trial
Free Version

Pricing Details

$750 year base fee
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

iAdvize

Founded

2010

Country

France

Website

www.iadvize.com/en/ibbu/

Vendor Details

Company Name

Peanut Butter

Founded

2015

Country

United States

Website

www.getpeanutbutter.com

Product Features

Customer Service

Alerts / Escalation
Appointment Management
Call Center Management
Email Management
Knowledge Base
Live Chat
Performance Metrics
Queue Management
Self Service Portal
Social Media Integration
Surveys & Feedback
Virtual Assistant
Workflow Management

Product Features

Benefits Administration

COBRA Administration
Claims Management
Deduction Management
Disability Insurance Administration
Employee Benefits Administration
FMLA Administration
FSA Administration
Flexible Spending Accounts
For Brokers
For Employers
HIPAA Compliant
Health Insurance Administration
Life Insurance Administration
Online Benefits Enrollment
Premium Billing
Provider Management
Retiree Administration
Retirement Plan Management

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