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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

IXSPY provides a comprehensive and timely tool for selecting winning products by E-commerce sellers, dropshippers and E-commerce firms. IXSPY currently includes data from four platforms: AliExpress (AliExpress), Shopify (Shopify), Etsy (Etsy), and Shopee. Different ranking lists help users to find products that are selling well. You can combine keywords, sort items, and filter items to quickly target stores and products. Other useful functions will help users achieve extraordinary results on the road to e-commerce.

Description

ReplyDesk is a complete multichannel ecommerce helpdesk solution, designed to enable sellers to manage all their pre- and post-sale service from a single platform. With integration for the internet's leading marketplaces like Amazon and eBay, shopping carts like WooCommerce and Shopify, social media platforms like Facebook and Instagram, and email services like Gmail and Yahoo, ReplyDesk aggregates all your customer support channels into a single inbox. ReplyDesk also helps you stay on top of your customer service with essential help desk tools like SLA timers, AI-generated and optimized replies, automated help desk features, and a multichannel order management platform for managing orders from all channel in one place.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

No images available

Integrations

Amazon Yes 
Etsy Yes 
Shopify Yes 
AliExpress Yes 
Instagram No 
Temu Yes 
eBay No 

Integrations

Amazon Yes 
Etsy Yes 
Shopify Yes 
AliExpress No 
Instagram Yes 
Temu No 
eBay Yes 

Pricing Details

$9.90/month/user
Free Trial Yes 
Free Version No 

Pricing Details

$0
Free Trial Yes 
Free Version Yes 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

Fuzhou Insight Network Technology

Founded

2019

Country

China

Website

ixspy.com

Vendor Details

Company Name

ReplyDesk

Founded

2020

Country

Israel

Website

replydesk.com

Product Features

Dropshipping

Analytics / Reporting No 
Customer Service Management No 
Order Management No 
Price Optimization Yes 
Product Information Management (PIM) Yes 
Shipment Tracking No 
Sourcing Management No 
Supplier Management No 
eCommerce Integration No 

Product Features

Customer Service

Alerts / Escalation No 
Appointment Management No 
Call Center Management No 
Email Management No 
Knowledge Base No 
Live Chat No 
Performance Metrics No 
Queue Management No 
Self Service Portal No 
Social Media Integration No 
Surveys & Feedback No 
Virtual Assistant No 
Workflow Management No 

Help Desk

Alerts / Escalation No 
Automated Routing No 
Community Forums No 
Customizable Branding No 
Document Storage No 
Email Integration No 
IT Asset Management No 
Incident Management No 
Interaction Tracking No 
Knowledge Base No 
Known Issue Management No 
Live Chat No 
Multi-Channel Communication No 
Multiple Brands / Products No 
Network Monitoring No 
Real-time Chat No 
Self Service Portal No 
Service Level Agreement (SLA) Management No 
Ticket Management No 

Alternatives

Alternatives