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Average Ratings 2 Ratings

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support

Description

IVM is a telephone answering system, voice mail and phone attendant that can be installed on Windows computers. It can also be used to answer calls using professional telephony lines or voice modems. You can also create sophisticated telephone interactive response systems. There are many exciting ways that IVM can be used to help you serve your customers, save time, and provide information.

Description

Basic Visual Voicemail provides an organized list of your voicemails, allowing you to select which ones to listen to, delete, or respond to via call or text. In contrast, Premium Visual Voicemail and Voicemail to Text services on iPhone offer transcription for the first 45 seconds of your voicemails, enabling you to read them instead of listening. All Verizon mobile devices support basic audio voicemail, and you can always access your voicemails by dialing *86 from your phone. Basic Visual Voicemail comes at no additional cost with your smartphone plan, but it is not available for Android users with prepaid accounts. For those using Android or Windows devices, Premium Visual Voicemail is available for a monthly fee of $2.99 per line, though it too is unavailable on prepaid plans. Keep in mind that depending on your specific plan, you may face extra data charges while using Visual Voicemail, as downloads may be billed per megabyte or according to your existing data package. Furthermore, standard rates will apply for any calls, emails, or messages sent from the Visual Voicemail interface, and mobile-to-mobile minutes do not apply to these actions. Therefore, it is wise to be aware of potential costs associated with using these voicemail services while managing your communication efficiently.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Axon Virtual PBX Yes 
Express Talk Yes 

Integrations

Axon Virtual PBX No 
Express Talk No 

Pricing Details

$49.99/one-time
Unrestricted up to 64 lines single installation licenses available depending on business requirements.
Free Trial Yes 
Free Version No 

Pricing Details

$2.99 per line per month
Free Trial No 
Free Version Yes 

Deployment

Web-Based No 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows Yes 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based No 
On-Premises No 
iPhone App Yes 
iPad App No 
Android App Yes 
Windows Yes 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person Yes 

Vendor Details

Company Name

NCH Software

Founded

1993

Country

United States

Website

www.nch.com.au/ivm/index.html

Vendor Details

Company Name

Verizon

Founded

1983

Country

United States

Website

www.verizon.com/support/visual-voice-mail-faqs/

Product Features

IVR

Call Center Yes 
Call Logging Yes 
Call Recording Yes 
Call Routing Yes 
Multiple Scripts Yes 
Phone Key Input Yes 
Survey Management No 
Text to Speech No 
Voice Customization No 
Voice Mail Yes 

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