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Description
IVM is a telephone answering system, voice mail and phone attendant that can be installed on Windows computers. It can also be used to answer calls using professional telephony lines or voice modems. You can also create sophisticated telephone interactive response systems. There are many exciting ways that IVM can be used to help you serve your customers, save time, and provide information.
Description
Basic Visual Voicemail provides an organized list of your voicemails, allowing you to select which ones to listen to, delete, or respond to via call or text. In contrast, Premium Visual Voicemail and Voicemail to Text services on iPhone offer transcription for the first 45 seconds of your voicemails, enabling you to read them instead of listening. All Verizon mobile devices support basic audio voicemail, and you can always access your voicemails by dialing *86 from your phone. Basic Visual Voicemail comes at no additional cost with your smartphone plan, but it is not available for Android users with prepaid accounts. For those using Android or Windows devices, Premium Visual Voicemail is available for a monthly fee of $2.99 per line, though it too is unavailable on prepaid plans. Keep in mind that depending on your specific plan, you may face extra data charges while using Visual Voicemail, as downloads may be billed per megabyte or according to your existing data package. Furthermore, standard rates will apply for any calls, emails, or messages sent from the Visual Voicemail interface, and mobile-to-mobile minutes do not apply to these actions. Therefore, it is wise to be aware of potential costs associated with using these voicemail services while managing your communication efficiently.
API Access
Has API
API Access
Has API
Integrations
Axon Virtual PBX
Express Talk
Pricing Details
$49.99/one-time
Free Trial
Free Version
Pricing Details
$2.99 per line per month
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
NCH Software
Founded
1993
Country
United States
Website
www.nch.com.au/ivm/index.html
Vendor Details
Company Name
Verizon
Founded
1983
Country
United States
Website
www.verizon.com/support/visual-voice-mail-faqs/
Product Features
IVR
Call Center
Call Logging
Call Recording
Call Routing
Multiple Scripts
Phone Key Input
Survey Management
Text to Speech
Voice Customization
Voice Mail