Average Ratings 1 Rating

Total
ease
features
design
support

Average Ratings 2 Ratings

Total
ease
features
design
support

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

Axonius
Centreon
ChatGPT
Elasticsearch
GLPI
Google Cloud Build
Jira
Lansweeper
Microsoft Azure
Microsoft Entra ID
Microsoft Exchange
Odoo
OverSOC
React
ServiceNav
ServiceNow
SuiteMaster
TeemIp
VMware vSphere
openITCOCKPIT

Integrations

Axonius
Centreon
ChatGPT
Elasticsearch
GLPI
Google Cloud Build
Jira
Lansweeper
Microsoft Azure
Microsoft Entra ID
Microsoft Exchange
Odoo
OverSOC
React
ServiceNav
ServiceNow
SuiteMaster
TeemIp
VMware vSphere
openITCOCKPIT

Pricing Details

$0
Free Trial
Free Version

Pricing Details

$30/user/month
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Combodo

Country

France

Website

www.combodo.com/itop

Vendor Details

Company Name

Nexoid

Founded

2014

Country

United Kingdom

Website

www.nexoid.com

Product Features

CMDB

Change Management
Configuration Management
Data Visualization
Device Auto Discovery
IT Asset Management
Impact Management
License Management
Performance Management
Relationship Mapping

Help Desk

Alerts / Escalation
Automated Routing
Community Forums
Customizable Branding
Document Storage
Email Integration
IT Asset Management
Incident Management
Interaction Tracking
Knowledge Base
Known Issue Management
Live Chat
Multi-Channel Communication
Multiple Brands / Products
Network Monitoring
Real-time Chat
Self Service Portal
Service Level Agreement (SLA) Management
Ticket Management

Issue Tracking

Assignment Management
Dashboard
Escalation Management
Issue Auditing
Issue Scheduling
Knowledge Base
Project Management
Recurring Issues
Scheduling
Task Management

ITSM

Asset Tracking
Availability Management
Change Management
Configuration Management
Contract/License Management
Dashboard
Incident Management
Problem Management
Project Management
Release & Deployment Management
Self Service Portal

Service Desk

CMDB
Change Management
IT Asset Management
Incident Management
Knowledge Base
Mobile Access
Procurement Management
Remote Control
SLA Management
Self Service Portal

Product Features

ITSM

Asset Tracking
Availability Management
Change Management
Configuration Management
Contract/License Management
Dashboard
Incident Management
Problem Management
Project Management
Release & Deployment Management
Self Service Portal

Service Desk

CMDB
Change Management
IT Asset Management
Incident Management
Knowledge Base
Mobile Access
Procurement Management
Remote Control
SLA Management
Self Service Portal

Alternatives

Alternatives

iTop Reviews

iTop

Combodo
Device42 Reviews

Device42

Device42, A Freshworks Company
SymphonyAI Apex Reviews

SymphonyAI Apex

SymphonyAI
Freshservice Reviews

Freshservice

Freshworks
SysAid Reviews

SysAid

SysAid Technologies
GLPI  Reviews

GLPI

TECLIB