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Description
Whether you’re an infrastructure manager handling complex systems, a service support leader striving for customer satisfaction, or a decision-maker focused on ROI and compliance, iTop adapts to your processes to simplify your tasks, streamline operations, and enhance service quality.
Gain a real-time, 360° view of all your IT assets and incidents in one place, reducing downtime and improving the efficiency of your support team. Effortlessly manage multi-client environments and streamline collaboration across departments.
With iTop, you get a solution that scales with your growth, providing tools to tackle your most pressing IT challenges while maintaining service continuity and improving team productivity
Description
Kezmo serves as an open-source collaboration platform that streamlines task management, fosters connections among individuals, and enhances productivity across various situations. This flexible communication tool is designed to cater to the unique requirements of your organization. You can begin utilizing the open-source version immediately or develop a tailored solution for deployment within your existing security framework. The platform facilitates the integration of chatbots, workflow creation, and content management, all within a single interface. You can set conversation topics, utilize polls for decision-making, and automate messaging to enhance efficiency in your work. Embrace the era of bots by incorporating virtual agents into your everyday interactions. Additionally, shared links, documents, and images are systematically organized for your convenience. Kezmo is designed to align with your working style. You can leverage its built-in content and task management features or tap into its full potential by developing custom solutions. Moreover, workflows can be defined to automate task creation, dispatch notifications, and streamline processes, making your collaborative efforts even more effective. Ultimately, Kezmo empowers teams to enhance their workflows and communication with innovative tools and features.
API Access
Has API
API Access
Has API
Integrations
Axonius
Centreon
GLPI
Jira Service Management
Lansweeper
Microsoft Azure
Odoo
OverSOC
Rambox
ServiceNav
Integrations
Axonius
Centreon
GLPI
Jira Service Management
Lansweeper
Microsoft Azure
Odoo
OverSOC
Rambox
ServiceNav
Pricing Details
$0
Free Trial
Free Version
Pricing Details
$9.99 per month
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Combodo
Country
France
Website
www.combodo.com/itop
Vendor Details
Company Name
OrangeLoops
Founded
2015
Country
Uruguay
Website
kezmo.com
Product Features
CMDB
Change Management
Configuration Management
Data Visualization
Device Auto Discovery
IT Asset Management
Impact Management
License Management
Performance Management
Relationship Mapping
Help Desk
Alerts / Escalation
Automated Routing
Community Forums
Customizable Branding
Document Storage
Email Integration
IT Asset Management
Incident Management
Interaction Tracking
Knowledge Base
Known Issue Management
Live Chat
Multi-Channel Communication
Multiple Brands / Products
Network Monitoring
Real-time Chat
Self Service Portal
Service Level Agreement (SLA) Management
Ticket Management
Issue Tracking
Assignment Management
Dashboard
Escalation Management
Issue Auditing
Issue Scheduling
Knowledge Base
Project Management
Recurring Issues
Scheduling
Task Management
ITSM
Asset Tracking
Availability Management
Change Management
Configuration Management
Contract/License Management
Dashboard
Incident Management
Problem Management
Project Management
Release & Deployment Management
Self Service Portal
Service Desk
CMDB
Change Management
IT Asset Management
Incident Management
Knowledge Base
Mobile Access
Procurement Management
Remote Control
SLA Management
Self Service Portal
Product Features
Collaboration
Brainstorming
Calendar Management
Chat / Messaging
Contact Management
Content Management
Document Management
Project Management
Real Time Editing
Task Management
Version Control
Video Conferencing
