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Average Ratings 9 Ratings

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support

Description

Introducing the ultimate versatile solution for managing Knowledge Bases, Documents, Passwords, and Configurations, whether hosted on our cloud or yours! Clients enjoy seamless access to their documentation both online and offline. This platform is not only favored by Managed Service Providers (MSPs) but also relied upon by IT departments globally. Currently, over 2,500 paying users actively utilize the IT Portal, excluding numerous instances that permit unlimited users. Our cloud services span various regions, including the United States, Canada, the United Kingdom, the European Union, and Australia, while also providing the option to deploy in your own private cloud. As IT teams expand, they often find themselves overwhelmed by disorganized file shares and cumbersome Excel password lists. This solution offers a secure and structured environment that facilitates efficient information access and sharing related to IT infrastructure. The IT Portal effectively minimizes downtime, enhances accountability in documentation, and assures managers and IT professionals of a reliable system. With its robust features, the IT Portal is built to accommodate the evolving needs of growing IT teams, ensuring they stay ahead in an increasingly complex landscape.

Description

N-able™, Passportal™, provides simple, yet secure password management and documentation management that is tailored to the needs of MSPs and ITSPs. The platform is cloud-based, offering channel partners automated password protection. It makes it easy to store, manage, and retrieve passwords and client information from any connected device. N-able™, Passportal™, also offers value-added services products such as Documentation Manager™, Site™, and Blink™. These products promote compliance with industry regulations, protect businesses against data breaches, cybersecurity threats and network vulnerabilities.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Autotask PSA Yes 
Auvik Yes 
ConnectWise Automate Yes 
ConnectWise RMM Yes 
Kaseya BMS Yes 
Microsoft 365 Yes 
N-able N‑central Yes 
NinjaOne Yes 
Active Directory Yes 
Cisco Duo Yes 
ConnectWise PSA No 
Devolutions Remote Desktop Manager No 
Domotz Yes 
Gliffy Yes 
Microsoft Excel Yes 
N-able Take Control No 
N‑able N-sight RMM No 
VMware vSphere Yes 
Watchman Monitoring Yes 
bvoip Yes 

Integrations

Autotask PSA Yes 
Auvik Yes 
ConnectWise Automate Yes 
ConnectWise RMM Yes 
Kaseya BMS Yes 
Microsoft 365 Yes 
N-able N‑central Yes 
NinjaOne Yes 
Active Directory No 
Cisco Duo No 
ConnectWise PSA Yes 
Devolutions Remote Desktop Manager Yes 
Domotz No 
Gliffy No 
Microsoft Excel No 
N-able Take Control Yes 
N‑able N-sight RMM Yes 
VMware vSphere No 
Watchman Monitoring No 
bvoip No 

Pricing Details

$25 per user per month
Free Trial No 
Free Version No 

Pricing Details

$18.00/month
Pro User Package Pricing. Add-on: PMaaS; Self-Service Password Reset tools
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows Yes 
Mac Yes 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

IT Portal

Founded

2007

Country

United States

Website

www.it-portal.com

Vendor Details

Company Name

N-able

Founded

2014

Country

United States

Website

www.n-able.com/products/passportal

Product Features

Document Management

Access Controls No 
Archiving & Retention No 
Collaboration Tools No 
Compliance Tracking No 
Document Archiving No 
Document Assembly No 
Document Capture No 
Document Conversion No 
Document Delivery No 
Document Indexing No 
Document Retention No 
Electronic Signature No 
Email Management No 
File Recovery No 
File Type Conversion No 
Forms Management No 
Full Text Search No 
Offline Access No 
Optical Character Recognition No 
Print Management No 
Version Control No 

Product Features

Computer Security

Anti Spam No 
Antivirus No 
Audit Trail Yes 
Compliance Management Yes 
Database Security Audit No 
File Access Control Yes 
Financial Data Protection No 
Maintenance Scheduling No 
Real Time Monitoring No 
Security Event Log Yes 
Virus Definition Update No 
Vulnerability Protection Yes 

Document Management

Access Controls Yes 
Archiving & Retention Yes 
Collaboration Tools Yes 
Compliance Tracking No 
Document Archiving Yes 
Document Assembly Yes 
Document Capture No 
Document Conversion Yes 
Document Delivery Yes 
Document Indexing Yes 
Document Retention Yes 
Electronic Signature No 
Email Management No 
File Recovery Yes 
File Type Conversion No 
Forms Management No 
Full Text Search Yes 
Offline Access No 
Optical Character Recognition No 
Print Management No 
Version Control Yes 

Identity Management

Access Certification No 
Compliance Management Yes 
Multifactor Authentication Yes 
Password Management Yes 
Privileged Account Management Yes 
Self-Service Access Request Yes 
Single Sign On No 
User Activity Monitoring Yes 
User Provisioning Yes 

IT Service

Contract Management No 
IT Asset Management Yes 
Incident Management No 
Knowledge Management Yes 
Release Management No 
Self Service Portal Yes 
Service Catalog No 
Service Reporting No 
Ticket Management No 

MSP

Backup Management No 
Billing & Invoicing No 
CRM No 
Dashboard Yes 
Help Desk No 
Issue Management No 
Live Chat No 
Patch Management No 
Privileged Access Management (PAM) No 
Project Management No 
Remote Access No 
Remote Systems Monitoring No 
Scheduling No 

Password Management

Credential Management Yes 
Multifactor Authentication Yes 
Password Generator Yes 
Password Reset Yes 
Password Synchronization Yes 
Single Sign On No 
User Management Yes 

Self-Service Password Reset (SSPR)

Access Control Yes 
Alerts / Notifications Yes 
Application Security Yes 
Compliance Management Yes 
Credential Management Yes 
Employee Directory No 
Group Passwords No 
Password Database No 
Password Management Yes 
Reminders No 
Reporting / Analytics Yes 
Single Sign On Yes 
Two-Factor Authentication (2FA) Yes 

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