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ease
features
design
support

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Description

The world's best IT documentation software will help you grow your business. We are proud to serve the best-performing MSPs in the world, with more than 300,000 users in 70+ different countries every day and numerous productivity and innovation awards. IT Glue is a documentation platform that is used by thousands of MSPs. It allows you to organize your clients' information in the most reliable and efficient way to service them. There are no degrees of separation. You can link related items together so that you have all the information you need. Secure your world with an immutable audit track and next-generation password management engine. All your documentation is linked and integrated.

Description

An open-source tool for IT service management, documentation, ticketing, and invoicing. Targeted towards Managed Service Providers (MSPs) primarily, the software may also suit the requirements of internal IT teams.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

AI Autopilot
Addigy
Atera
Auvik
CloudRadial
ConnectWise Cybersecurity Management
ConnectWise PSA
Datto SIRIS
Domotz
GitHub
Jamf Pro
Kaseya BMS
Microsoft Intune
Network Glue
Pulseway
ScalePad
ScalePad Backup Radar
Slack
Strategy Overview
Zest MSP

Integrations

AI Autopilot
Addigy
Atera
Auvik
CloudRadial
ConnectWise Cybersecurity Management
ConnectWise PSA
Datto SIRIS
Domotz
GitHub
Jamf Pro
Kaseya BMS
Microsoft Intune
Network Glue
Pulseway
ScalePad
ScalePad Backup Radar
Slack
Strategy Overview
Zest MSP

Pricing Details

$29 per user per month
Free Trial
Free Version

Pricing Details

Free
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Kaseya

Founded

2000

Country

United States

Website

www.itglue.com

Vendor Details

Company Name

ITFlow

Founded

2019

Country

United States

Website

itflow.org

Product Features

IT Asset Management

Asset Tracking
Audit Management
Compliance Management
Configuration Management
Contract/License Management
Cost Tracking
Depreciation Management
IT Service Management
Inventory Management
Maintenance Management
Procurement Management
Requisition Management
Supplier Management

IT Management

Capacity Monitoring
Compliance Management
Event Logs
Hardware Inventory
IT Budgeting
License Management
Patch Management
Remote Access
Scheduling
Software Inventory
User Activity Monitoring

Product Features

IT Management

Capacity Monitoring
Compliance Management
Event Logs
Hardware Inventory
IT Budgeting
License Management
Patch Management
Remote Access
Scheduling
Software Inventory
User Activity Monitoring

MSP

Backup Management
Billing & Invoicing
CRM
Dashboard
Help Desk
Issue Management
Live Chat
Patch Management
Privileged Access Management (PAM)
Project Management
Remote Access
Remote Systems Monitoring
Scheduling

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