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Description
We ensure excellence in our service by carefully selecting only the most dedicated professionals from the hospitality sector and fostering their growth through well-defined career paths, comprehensive training, numerous bonus options, complete benefits, and award-winning incentive programs. Additionally, we equip our team with IST Suite, the industry’s sole fully integrated suite of office support technology, which serves as the foundation for IST’s operational management and delivers our clients the most efficient and cost-effective solutions available, enabling our staff to maximize productivity with minimal resources. By automating tasks that were once manual, such as sorting mail and generating reports, IST Suite incorporates quality control measures, tracks employee skills, manages accountability and service level agreements, and gathers end-user feedback to guarantee total satisfaction with IST’s offerings from the very start. Upholding a commitment to SERVICE is not just a slogan for us; it defines our entire business philosophy and operational approach. We firmly believe that investing in our employees and providing them with the tools they need leads to superior service for our clients.
Description
Enhance your business growth by implementing employee incentives that celebrate positive mentions in Google reviews, foster friendly competitions among staff, and effectively address customer feedback. Streamline the management of these incentives alongside customer reviews using our 75+ ready-to-use POS integrations, allowing you to automate the Google review process seamlessly. Transform your staff competitions by integrating rewards that not only encourage more Google review mentions but also promote services aimed at driving business expansion and motivating employees. Build local customer communities through genuine Google reviews that encourage repeat patronage, while gaining valuable insights into your most significant sales contributors that help create a loyal customer base. Increase employee engagement by providing recognition and rewards to your frontline staff, motivating your team to deliver top-tier service with adaptable incentives that enhance their confidence and boost morale. Furthermore, retain your best employees with analytics on team performance, identifying those who excel in delivering exceptional customer service, ultimately fostering a thriving work environment. Through these initiatives, you will cultivate a culture of excellence that benefits both your employees and your customers.
API Access
Has API
API Access
Has API
Integrations
Autosoft
CDK Global
CenterEdge Advantage
ClubReady
Commerce7
Ecwid
Google Cloud Platform
Kickserv
Meevo
Mindbody
Integrations
Autosoft
CDK Global
CenterEdge Advantage
ClubReady
Commerce7
Ecwid
Google Cloud Platform
Kickserv
Meevo
Mindbody
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
Free
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
IST Management Services
Founded
1997
Country
United States
Website
www.istmanagement.com
Vendor Details
Company Name
Edge
Country
United States
Website
www.startedge.com
Product Features
Facility Management
Asset Management
Commercial Properties
Equipment Management
Facility Scheduling
Incident Management
Inspection Management
Inventory Control
Maintenance Tracking
Preventive Maintenance
Residential Properties
Room Scheduling
Schools
Space Planning
Vendor Management
Visitor Management
Work Order Management
Product Features
Reputation Management
Campaign Management
Gamification
Response Management
Review Generation
Review Monitoring
Sentiment Analysis
Social Media Metrics
Social Media Monitoring
White Label
